Strategic Tech Account Manager

Myriad360; Hartford (CT); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive compensation plans

Company-funded 401k contributions

Zero-cost health insurance

BYOD reimbursement

Coaching and performance reviews

Job summary

Myriad360 is seeking a highly organized, customer-centric Account Manager to join our growing team. In this role, you’ll partner with Account Executives, clients, and internal teams to provide exceptional support throughout the sales operations process.

You’ll deliver accurate quotes and ensure smooth order placement and processing. The ideal candidate has 3–5 years of client-facing experience, a background in technology or IT solutions, and a track record of building long-term client

Qualifications

• 3–5 years in client-facing account management, sales support, or relationship management.
• Background in technology, IT solutions, or channel distribution preferred.
• Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus.

Responsibilities

• Serve as a trusted advisor to key accounts and executive sponsors.
• Support new client onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee account management including contract and agreement negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Act as a client advocate to improve the customer experience.
• Collaborate cross-functionally to ensure on-time delivery of all orders.
• Escalate risks and support remediation efforts.

Skills

Client-facing

CRM (Salesforce)

Quoting tools

Analytical thinking

Written & verbal communication

Organizational skills

Problem solving

Team player

Tools

Salesforce CRM

Quoting software

Job description

Myriad360 is seeking a highly organized, customer-centric Account Manager to join our growing team. In this role, you’ll partner with Account Executives, clients, and internal teams to provide exceptional support throughout the sales operations process.

You’ll deliver accurate quotes and ensure smooth order placement and processing. The ideal candidate has 3–5 years of client-facing experience, a background in technology or IT solutions, and a track record of building long-term client