Strategic Tech Account Manager

CFS; Grand Rapids (MI); On-site; USD 60,000 - 70,000; Full time

Job summary

CFS in West Michigan is seeking a results-driven Technology Account Manager to cultivate and expand long-term client relationships. You will identify opportunities, tailor technology solutions, and manage the full sales cycle from discovery to closing, with an emphasis on measurable business impact.

You'll combine account management with business development, travel locally for client meetings, and use CRM tools to forecast and maintain an active pipeline.

Qualifications

• 5+ years of experience in account management, business development, consultative sales, or technology-related sales.
• Proven ability to develop and grow client relationships within a B2B environment.
• Strong communication, presentation, and relationship-building skills.
• Experience selling complex solutions, services, or projects preferred.
• Self-motivated and comfortable working independently while collaborating with cross-functional teams.
• Proficiency with CRM systems, LinkedIn, and modern sales tools.
• Ability to travel locally for client meetings and networking events.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients.
• Identify opportunities to grow business within current accounts and help secure new customer partnerships.
• Conduct client meetings to understand business objectives, operational challenges, and technology-related needs.
• Collaborate with internal teams to develop and present customized solutions that align with customer goals.
• Manage sales opportunities through the entire process, from prospecting and discovery to proposal development and closing.
• Attend networking events, industry functions, and client meetings to expand market presence and drive business growth.
• Maintain an active pipeline and provide accurate forecasting through CRM tools.
• Serve as a trusted advisor and primary point of contact for key customer relationships.

Skills

Account management

Business development

Consultative sales

CRM proficiency

B2B selling

Job description

CFS in West Michigan is seeking a results-driven Technology Account Manager to cultivate and expand long-term client relationships. You will identify opportunities, tailor technology solutions, and manage the full sales cycle from discovery to closing, with an emphasis on measurable business impact.

You'll combine account management with business development, travel locally for client meetings, and use CRM tools to forecast and maintain an active pipeline.