Strategic Surgical Scheduler & Care Liaison

Advocate Health; Park Ridge (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Aurora Medical Group, part of Advocate Health, is seeking a Surgical Scheduler to support providers, coordinate patient procedures, and ensure a compassionate patient experience in Park Ridge, IL. Monday–Friday schedule within standard operation hours.

The role involves coordinating OR time, communicating changes, handling charges, and assisting with patient inquiries in a fast-paced ambulatory care setting.

Qualifications

• High School Diploma required.
• Typically 1 year of healthcare customer service experience including scheduling, registration, insurance authorization or patient billing.

Responsibilities

• Coordinate scheduling of surgical procedures between physicians and offices, and related departments.
• Maintain and update surgery assignments and print/distribute future OR schedules.
• Notify providers of schedule changes and additions.
• Obtain necessary lab work, x-rays, H&P as applicable.
• Process patient charges and verify accuracy of codes and charges.
• Answer, triage, and prioritize incoming calls; assist providers, staff, patients and families.

Skills

Customer service

Scheduling

Communication

Education

High School Diploma

Job description

Aurora Medical Group, part of Advocate Health, is seeking a Surgical Scheduler to support providers, coordinate patient procedures, and ensure a compassionate patient experience in Park Ridge, IL. Monday–Friday schedule within standard operation hours.

The role involves coordinating OR time, communicating changes, handling charges, and assisting with patient inquiries in a fast-paced ambulatory care setting.