Strategic Supply Chain Tech Program Lead

Jobgether; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Professional development

Job summary

Jobgether, on behalf of a partner company in the United States, seeks a Program Manager to lead strategic technology programs spanning ERP, WMS, OMS, and TMS. You will connect business priorities with customer needs and drive scalable, data-driven improvements across order-to-fulfillment processes.

You will collaborate with customers, engineering teams, system integrators, and vendors to deliver measurable ROI and enable seamless system integration and adoption.

Qualifications

• 7+ years in supply chain, logistics, or operations technology with at least 3 years in program or project management.
• Functional knowledge of ERP, WMS, OMS, or TMS; hands-on across all four preferred.
• Experience leading complex, multi-stakeholder programs from initiation to stabilization.
• Practical understanding of AI and automation tools and their application to business process improvement, including ROI evaluation.
• Experience applying process engineering and continuous improvement methodologies such as Lean, Six Sigma, or value stream mapping.

Responsibilities

• Lead complex, cross-functional programs across ERP, WMS, OMS, and TMS platforms, driving improvements in system integration, fulfillment efficiency, automation, and operational visibility.
• Develop program charters, roadmaps, timelines, resource plans, milestones, and stakeholder reporting while managing multiple concurrent workstreams.
• Translate customer and business requirements into scalable technology solutions, functional specifications, system designs, and actionable engineering priorities.
• Analyze end-to-end supply chain workflows to identify optimization opportunities across order entry, allocation, receiving, put-away, picking, packing, shipping, returns, and handoffs.
• Ensure clean data flow and process alignment across enterprise platforms, focusing on order lifecycle transitions and integration points.
• Apply Lean, Six Sigma, value stream mapping, and other continuous improvement approaches to redesign processes before introducing new technology.
• Evaluate AI-enabled tools and automation opportunities, assessing feasibility, ROI, and impact on business problems.
• Manage scope, risks, dependencies, change control, and design decisions to keep programs progressing toward delivery.
• Provide technical oversight across WMS, ERP, and connected applications, including APIs, EDI, and emerging technologies.
• Coordinate with engineering teams on backlog management, sprint and release planning, UAT, implementation, go-live, stabilization, and post-deployment support.
• Work with external customers to understand requirements, onboard them to systems, and develop roadmaps for new functionality.
• Collaborate with partners and vendors to evaluate solutions and ensure delivery within timelines.
• Develop as-is and to-be process documentation, SOPs, topology materials, and training resources.

Skills

Program management

Cross-functional leadership

ERP knowledge

WMS knowledge

OMS knowledge

TMS knowledge

AI/automation understanding

Lean Six Sigma

Data-driven decision making

Stakeholder management

Education

Bachelor's degree in Supply Chain Management, Engineering, or related field

Master's degree (preferred)

Tools

EDI

APIs

BI tools

Job description

Jobgether, on behalf of a partner company in the United States, seeks a Program Manager to lead strategic technology programs spanning ERP, WMS, OMS, and TMS. You will connect business priorities with customer needs and drive scalable, data-driven improvements across order-to-fulfillment processes.

You will collaborate with customers, engineering teams, system integrators, and vendors to deliver measurable ROI and enable seamless system integration and adoption.