Strategic Sourcing & Governance Lead

Travelers Canada; United States; On-site; USD 104,000 - 172,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Pension Plan

Paid Time Off

Wellness Program

Job summary

Travelers is seeking a Manager, Sourcing Strategy, Management and Governance to lead enterprise-wide sourcing initiatives within Tech & Ops Finance. You will design sourcing models, select suppliers, and align resources to business needs across professional services and outsourcing partners.

You will partner with stakeholders to track activity, manage risks, and improve delivery, while supporting transitions and continuous improvement across the portfolio.

Qualifications

• Bachelor’s degree or equivalent professional experience required.
• Minimum of 3 years of experience in sourcing, workforce strategy, supplier management, or a related field.
• Experience with Fieldglass, ACS, and workforce planning tools strongly preferred.
• Experience supporting or managing work transitions, supplier migrations, or sourcing model changes preferred.
• Familiarity with rate card structures, role modernization concepts, and supplier performance principles.

Responsibilities

• Manage a defined set of supplier work orders or portfolio activities across multiple lines, advising on model, supplier, and rate.
• Oversee resource onboarding and monitor engaged resources for quality and progress.
• Monitor vendor performance data, flag risks, and address delivery issues.
• Engage with business stakeholders and procurement to support governance, budget, and sourcing coordination.
• Own work transitions when suppliers or models change, ensuring delivery continuity.
• Identify process improvements and AI-enabled workflow opportunities to streamline reporting.

Skills

Analytical skills

Stakeholder management

Communication skills

Problem solving

Education

Bachelor’s degree or equivalent professional experience

Tools

Fieldglass

ACS

workforce planning tools

Job description

Travelers is seeking a Manager, Sourcing Strategy, Management and Governance to lead enterprise-wide sourcing initiatives within Tech & Ops Finance. You will design sourcing models, select suppliers, and align resources to business needs across professional services and outsourcing partners.

You will partner with stakeholders to track activity, manage risks, and improve delivery, while supporting transitions and continuous improvement across the portfolio.