Strategic Solutions Architect, Services Operations

Celestica; Seattle (WA); Remote; USD 107,000 - 147,000; Full time

Job summary

Celestica is seeking a Solutions Architect, Services Operations to develop integrated service offerings across Fulfillment, Supply Chain, After-Market Services and Product Launch. You will lead cross-functional teams and act as the technical contact for major customers in a remote role based in the Americas region.

The role emphasizes driving solution design, financial considerations, and alignment with sales for megadeals, with travel as needed and a focus on standardization and scalable

Qualifications

• Eight plus years of applicable experience, including two plus years of directly applicable solutions architect experience.
• Experience in Services Business Unit solution development.
• Experience in profit and loss responsibility is highly desired.
• Deep knowledge of Fulfillment and Supply Chain, After-Market Services or Product Launch and ability to leverage the organization.

Responsibilities

• Leads solution development for assigned Services Business Unit opportunities.
• Acts as subject matter expert on solutions for integrated solutions being addressed by Services/Celestica.
• Works with other team members to scope the project and create high level work-plans, milestones, decision points, and approval paths.
• Works with customers to understand specific and unstated needs in a consultative manner.
• Identifies pain points, service gaps, dependencies, risks, and requirements not addressed by solution, and communicates to the team.
• Develops complete solutions to customer problems, including service scope, operating model, process flow, capacity, staffing, space, logistics, equipment, technology, quality, and launch approach.
• Pulls in subject matter experts and site resources as needed to develop solutions.
• Works with business process analysts to ensure processes are developed to integrate solutions to customers.
• Works with financial analysts to ensure understanding of financial implications of solutions for Celestica and the customer.
• Works with Account Teams/Engagement Leaders to develop compelling communication solutions.
• Assists with the negotiation team to understand the implications of alternatives.
• Works with salespeople to validate and qualify opportunities.
• Prepares approval-ready recommendations for internal leadership and customer review.
• Leads proposal-to-NPI or proposal-to-implementation handoffs, including scope boundaries, operating assumptions, acceptance criteria, risks, dependencies, and readiness actions.
• Supports launch reviews, early-life stabilization, lessons learned, and post-launch improvement activities.
• Identifies opportunities for standardization, automation, data-quality improvement, and margin expansion.
• Documents reusable solution patterns, templates, models, and standards.
• Develops unsolicited proposals to targeted customers.

Skills

Project management

Leadership

Consultative skills

Solution development

Financial modeling

Communication skills

Cross-functional teamwork

Time management

Excel

Presentations

Education

Bachelor’s degree

Tools

Excel

Presentations

Job description

Celestica is seeking a Solutions Architect, Services Operations to develop integrated service offerings across Fulfillment, Supply Chain, After-Market Services and Product Launch. You will lead cross-functional teams and act as the technical contact for major customers in a remote role based in the Americas region.

The role emphasizes driving solution design, financial considerations, and alignment with sales for megadeals, with travel as needed and a focus on standardization and scalable