Strategic Solutions Architect: AI & Systems Roadmaps

Socket.dev; Austin (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

AppleCare in Austin, TX is seeking a Solutions Architect to serve as a strategic advisor between business needs and IS&T partners. You’ll guide leadership on today’s problems and propose solutions to position AppleCare for tomorrow’s challenges.

You will evaluate needs, perform impact analyses, and partner with cross-functional teams to create system roadmaps that drive efficiency and agility across global projects.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7+ years of architecting and deploying ML enterprise systems, graphical databases, and/or shared services systems.
• Experience architecting and deploying business solutions for high-visibility global projects.
• Proficiency in distilling business problems and presenting clear, actionable solution options to senior leadership.
• Excellent leadership and influencing skills, including leadership of cross-functional projects and influencing stakeholder decisions.
• Project management background with critical thinking to resolve complex system challenges.
• Deep knowledge of systems and business processes.
• Proficient/competent in business process flow diagramming.
• Familiarity working across IT and Business operations.
• Willingness to travel up to ~10% (US; may include international travel).
• Experience with SAP S/4HANA and AI tools

Responsibilities

• Evaluate business needs and perform detailed systems impact analysis to deliver end-to-end solutions.
• Partner with cross-functional teams to create system roadmaps that drive efficiency and improve the agility of AppleCare.
• Provide guidance and advice to AppleCare leadership on today’s problems and also suggest solutions and strategies for tomorrow’s challenges.

Skills

Leadership

Cross-functional collaboration

Problem solving

Communication

Travel up to 10%

Stakeholder management

Strategic thinking

Education

Bachelor’s degree or equivalent

Tools

SAP S/4HANA

AI tools

Job description

AppleCare in Austin, TX is seeking a Solutions Architect to serve as a strategic advisor between business needs and IS&T partners. You’ll guide leadership on today’s problems and propose solutions to position AppleCare for tomorrow’s challenges.

You will evaluate needs, perform impact analyses, and partner with cross-functional teams to create system roadmaps that drive efficiency and agility across global projects.