Technical Solutions Strategist

Apple; Cupertino (CA); On-site; USD 207,000 - 312,000; Full time

Job summary

Apple in Cupertino seeks an experienced Technical Solutions Strategist to guide customers from problem discovery to solution implementation, architecting AI solutions and leading workshops.

You will work with AI/ML engineering, design, security, privacy, and field engineering to deliver scalable outcomes and drive adoption of Apple platforms. This role emphasizes translating technical concepts for business audiences and building trusted relationships that drive long-term platform adoption.

Qualifications

• 8+ years of experience in technology consulting, product development or customer success roles within technical product or platform environments.
• Understanding of AI/ML computing principles and how organizations adopt emerging technologies.
• Demonstrated ability to lead complex, multi-stakeholder engagements from ambiguity to delivered outcomes, with strong planning and milestone discipline.
• Proven ability to translate technical concepts into clear, actionable narratives for business audiences at all levels of an organization.
• Outstanding communication, presentation, and storytelling skills, written and verbal.
• Strong relationship‑building skills and the ability to influence cross‑functional teams and external partners without direct authority.
• Comfort operating in ambiguity and managing multiple priorities with a high degree of autonomy and follow‑through.

Responsibilities

• Evaluate customer technical AI solution challenges and desired business outcomes, and shape engagement plans that connect them.
• Guide customers and partners through designing and adopting AI solutions built on Apple platforms and technologies, coordinating with internal experts across AI/ML engineering, design, security, privacy, and field engineering.
• Own the delivery of customer engagements - scoping, milestones, stakeholder alignment, and follow-through from discovery workshops to implementation.
• Curate and manage solution architectural guidance, enablement content, and technical documentation, partnering with technical experts to produce them.
• Serve as the ongoing link between Apple and customer development teams, tracking implementation challenges and ensuring solutions continue to evolve after the initial engagement.
• Assess the customer's technical landscape and environment to inform where Apple platform capabilities create the most business impact.
• Continuously learn Apple technologies and industry use cases at a working level, so you can speak credibly to both executives and engineering teams.

Skills

AI/ML concepts

Multi-stakeholder leadership

Strong communication

Business storytelling

Relationship building

Ability to operate in ambiguity

Education

Bachelor's degree or equivalent

Job description

Imagine what you could do here. The people at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers.

Apple is seeking an experienced, outcome-oriented Technical Solutions Strategist with experience building and deploying AI solutions, to join the team. Our team helps organizations move from concept to scalable solution through human-centered design, and deep technical expertise to accelerate innovation and drive wider adoption of Apple platforms and technologies in the enterprise. In this role you will guide customers and partners from problem discovery to solution implementation - designing and executing workshops and engagement models, curating and facilitating technical documentation, driving the adoption of meaningful and best in class AI solutions. You will facilitate workshops at our labs in Cupertino and develop thought leadership and documentation for inclusion in customer and partner events.

Description

You will contribute technical expertise, guiding AI app development and deployment and evangelize Apple platforms and technologies alongside our team of technical and design experts across the full innovation lifecycle. You will evaluate customer challenges, frame what success looks like, and mobilize technical experts, designers, and customer teams to get there. You will simplify technical complexity for business audiences, keep multi-workstream engagements on track, and build the trusted relationships that drive long-term platform adoption.

Responsibilities

• Evaluate customer technical AI solution challenges and desired business outcomes, and shape engagement plans that connect them.
• Guide customers and partners through designing and adopting AI solutions built on Apple platforms and technologies, coordinating with internal experts across AI/ML engineering, design, security, privacy, and field engineering.
• Own the delivery of customer engagements - scoping, milestones, stakeholder alignment, and follow-through from discovery workshops to implementation.
• Curate and manage solution architectural guidance, enablement content, and technical documentation, partnering with technical experts to produce them.
• Serve as the ongoing link between Apple and customer development teams, tracking implementation challenges and ensuring solutions continue to evolve after the initial engagement.
• Assess the customer's technical landscape and environment to inform where Apple platform capabilities create the most business impact.
• Continuously learn Apple technologies and industry use cases at a working level, so you can speak credibly to both executives and engineering teams.

Preferred Qualifications

• Working familiarity with the Apple ecosystem and developer platforms (such as Swift, SwiftUI, Apple Intelligence, Core ML) sufficient to guide conversations, without needing to build hands‑on.
• Experience supporting or coordinating solution architecture, proof‑of‑concept, or reference implementation work delivered by technical teams.
• Familiarity with Design Thinking or other human‑centered innovation methods and collaborative workshop formats.
• Bachelor's degree or equivalent practical experience.

Minimum Qualifications

• 8+ years of experience in technology consulting, product development or customer success roles within technical product or platform environments.
• Understanding of AI/ML computing principles and how organizations adopt emerging technologies.
• Demonstrated ability to lead complex, multi-stakeholder engagements from ambiguity to delivered outcomes, with strong planning and milestone discipline.
• Proven ability to translate technical concepts into clear, actionable narratives for business audiences at all levels of an organization.
• Outstanding communication, presentation, and storytelling skills, written and verbal.
• Strong relationship‑building skills and the ability to influence cross‑functional teams and external partners without direct authority.
• Comfort operating in ambiguity and managing multiple priorities with a high degree of autonomy and follow‑through.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $207,400 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

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