Enterprise AI Solutions Strategist

Apple; Cupertino (CA); On-site; USD 207,000 - 312,000; Full time

Job summary

Apple in Cupertino seeks an experienced Technical Solutions Strategist to guide customers from problem discovery to solution implementation, architecting AI solutions and leading workshops.

You will work with AI/ML engineering, design, security, privacy, and field engineering to deliver scalable outcomes and drive adoption of Apple platforms. This role emphasizes translating technical concepts for business audiences and building trusted relationships that drive long-term platform adoption.

Qualifications

• 8+ years of experience in technology consulting, product development or customer success roles within technical product or platform environments.
• Understanding of AI/ML computing principles and how organizations adopt emerging technologies.
• Demonstrated ability to lead complex, multi-stakeholder engagements from ambiguity to delivered outcomes, with strong planning and milestone discipline.
• Proven ability to translate technical concepts into clear, actionable narratives for business audiences at all levels of an organization.
• Outstanding communication, presentation, and storytelling skills, written and verbal.
• Strong relationship‑building skills and the ability to influence cross‑functional teams and external partners without direct authority.
• Comfort operating in ambiguity and managing multiple priorities with a high degree of autonomy and follow‑through.

Responsibilities

• Evaluate customer technical AI solution challenges and desired business outcomes, and shape engagement plans that connect them.
• Guide customers and partners through designing and adopting AI solutions built on Apple platforms and technologies, coordinating with internal experts across AI/ML engineering, design, security, privacy, and field engineering.
• Own the delivery of customer engagements - scoping, milestones, stakeholder alignment, and follow-through from discovery workshops to implementation.
• Curate and manage solution architectural guidance, enablement content, and technical documentation, partnering with technical experts to produce them.
• Serve as the ongoing link between Apple and customer development teams, tracking implementation challenges and ensuring solutions continue to evolve after the initial engagement.
• Assess the customer's technical landscape and environment to inform where Apple platform capabilities create the most business impact.
• Continuously learn Apple technologies and industry use cases at a working level, so you can speak credibly to both executives and engineering teams.

Skills

AI/ML concepts

Multi-stakeholder leadership

Strong communication

Business storytelling

Relationship building

Ability to operate in ambiguity

Education

Bachelor's degree or equivalent

Job description

Apple in Cupertino seeks an experienced Technical Solutions Strategist to guide customers from problem discovery to solution implementation, architecting AI solutions and leading workshops.

You will work with AI/ML engineering, design, security, privacy, and field engineering to deliver scalable outcomes and drive adoption of Apple platforms. This role emphasizes translating technical concepts for business audiences and building trusted relationships that drive long-term platform adoption.