Strategic Services Account Leader – Lifecycle & Growth

Keysight Technologies; Gary (IN); On-site; USD 151,000 - 251,000; Full time

Job summary

Keysight Technologies in the Midwest seeks an Expert-Level Services Account Manager to drive strategic growth across enterprise and A&D accounts, owning large, complex service portfolios including Calibration, Repair, Asset Management, Uptime and Managed Services. You will shape long-term roadmaps and align service capabilities with customer needs.

This senior IC will manage Csuite relationships, negotiate multi-year contracts, and coordinate with field sales, delivery centers, and engineering

Qualifications

• 8-12+ years in technical account management, services sales, or lifecycle services.
• Deep understanding of electronic test equipment, calibration and repair processes.
• Proven ability to manage complex enterprise customers and close multi-year service agreements.
• Strong business acumen in negotiation, commercial structuring, and value-based selling.

Responsibilities

• Own and grow a portfolio of high-value enterprise and A&D accounts in the Midwest.
• Develop multi-year Lifecycle Services strategies tied to roadmaps and test modernization.
• Lead executive reviews, QBRs, and long-term service planning discussions.
• Negotiate terms and build multi-year contracts leveraging regional service centers.

Skills

Executive communication

Negotiation

Strategic account planning

Technical credibility

Relationship building

Problem-solving

Education

Bachelor's degree in Engineering, Business, or related field

MBA or technical graduate degree (plus)

Tools

KeysightCare

TestOps

Job description

Keysight Technologies in the Midwest seeks an Expert-Level Services Account Manager to drive strategic growth across enterprise and A&D accounts, owning large, complex service portfolios including Calibration, Repair, Asset Management, Uptime and Managed Services. You will shape long-term roadmaps and align service capabilities with customer needs.

This senior IC will manage Csuite relationships, negotiate multi-year contracts, and coordinate with field sales, delivery centers, and engineering