Strategic Services Account Manager – Lifecycle Growth

Keysight Technologies; Washington (District of Columbia); On-site; USD 151,000 - 251,000; Full time

Job summary

Keysight Technologies is seeking an Expert-Level Services Account Manager in the Northeast region. You will own large service portfolios across Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support as the primary post-sales leader.

You will develop account roadmaps, shape long-term strategies, and align advanced service capabilities with customer operational needs. Travel ~50% across regional sites, engaging with C-suite and engineering teams.

Qualifications

• 8-12+ years in technical account management, services sales, or lifecycle services.
• Deep understanding of electronic test equipment, calibration and repair processes.
• Proven ability to manage complex enterprise customers and close multi-year service agreements.
• Strong business acumen in negotiation, commercial structuring, and value-based selling.

Responsibilities

• Own and grow a portfolio of enterprise and A&D accounts across the Northeast region.
• Develop multi-year Lifecycle Services strategies aligned to roadmaps and test modernization.
• Lead executive reviews, QBRs, and long-term service planning discussions.
• Collaborate with Field Sales, Service Delivery, and Solutions Consulting to execute strategy.

Skills

Strategic account planning

Executive communication

Negotiation

Relationship building

Cross-functional coordination

Long-cycle sales

Problem-solving

Education

Bachelor's degree in Engineering/Business

Job description

Keysight Technologies is seeking an Expert-Level Services Account Manager in the Northeast region. You will own large service portfolios across Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support as the primary post-sales leader.

You will develop account roadmaps, shape long-term strategies, and align advanced service capabilities with customer operational needs. Travel ~50% across regional sites, engaging with C-suite and engineering teams.