Senior Lifecycle Services Account Manager

Keysight Technologies

Springfield (IL)

On-site

USD 151,000 - 251,000

Full time

6 days ago

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Job summary

Keysight Technologies seeks an Expert-Level Services Account Manager to drive strategic growth, expand multi-year service contracts, and deepen penetration across Midwest enterprise and A&D customers.

This senior IC will own large, complex service portfolios—Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support—serving as the primary business leader for post-sales lifecycle value.

Qualifications

8-12+ years in technical account management, services sales, or lifecycle services roles.
Deep understanding of electronic test equipment, calibration, and asset lifecycle.
Proven ability to manage complex enterprise customers and close multi-year service agreements.
Strong business acumen in negotiation, commercial structuring, and value-based selling.
Ability to confidently lead customer executive reviews, service strategy sessions, and program readiness meetings.

Responsibilities

Own and grow a portfolio of high-value enterprise and A&D accounts throughout the Northeast region.
Develop multi-year Lifecycle Services strategies tied to customer technology roadmaps and test modernization initiatives.
Serve as the trusted advisor on test asset strategy, uptime optimization, calibration programs, and operational risk reduction.
Lead executive-level service reviews, QBRs, and long-term service planning discussions.
Drive YoY growth across all Keysight service offerings, including advanced solutions.
Build multi-year contracts leveraging Keysight's regional service centers and onsite managed service capabilities.