Senior Lifecycle Services Account Leader

Keysight Technologies; Winchester Township (OH); On-site; USD 151,000 - 251,000; Full time

Job summary

Keysight Technologies is seeking an Expert-Level Services Account Manager to drive strategic growth across enterprise, semiconductor, aerospace & defense, and communications customers in the Midwest. You will own large, complex service portfolios including Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support.

You will develop account strategy, shape long-term roadmaps, and align Keysight's advanced service capabilities with customer

Qualifications

• 8-12+ years in technical account management, services sales, or lifecycle services roles
• Deep understanding of electronic test equipment, calibration and repair processes, and asset lifecycle management
• Proven ability to manage complex enterprise customers and close multi-year service agreements
• Strong business acumen in negotiation, commercial structuring, and value-based selling
• Ability to confidently lead customer executive reviews, service strategy sessions, and program readiness meetings

Responsibilities

• Own and grow an assigned portfolio of high-value enterprise and A&D accounts throughout the Northeast region
• Develop multi-year Lifecycle Services strategies tied to customer technology roadmaps and test modernization initiatives
• Serve as the trusted advisor on test asset strategy, uptime optimization, calibration programs, and operational risk reduction
• Lead executive-level service reviews, QBRs, and long-term service planning discussions
• Partner with Field Sales, Services Delivery, Service Centers, Technical Support, and Solutions Consulting to execute customer strategy

Skills

Strategic account planning

Executive communication

Negotiation

Relationship building

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Engineering or related field

MBA or technical graduate degree

Job description

Keysight Technologies is seeking an Expert-Level Services Account Manager to drive strategic growth across enterprise, semiconductor, aerospace & defense, and communications customers in the Midwest. You will own large, complex service portfolios including Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support.

You will develop account strategy, shape long-term roadmaps, and align Keysight's advanced service capabilities with customer