Senior Strategic Services Account Manager

Keysight Technologies; Iowa (LA); On-site; USD 151,000 - 251,000; Full time

Job summary

Keysight Technologies seeks an Expert-Level Services Account Manager for the Midwest region to own large, complex service portfolios including Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support.

The role shapes long-term customer roadmaps and aligns Keysight’s service capabilities with customer operational, engineering, and mission-critical requirements. Senior IC with regional travel expected.

Qualifications

• 8-12+ years in technical account management, services sales, or lifecycle services roles (preferably in test & measurement, A&D, semiconductor, telecom, or electronics industries).
• Deep understanding of electronic test equipment, calibration and repair processes, and asset lifecycle management.
• Proven ability to manage complex enterprise customers and close multi-year service agreements.
• Strong business acumen in negotiation, commercial structuring, and value-based selling.
• Ability to confidently lead customer executive reviews, service strategy sessions, and program readiness meetings.

Responsibilities

• Strategic Account Leadership: Own and grow a portfolio of high-value enterprise and A&D accounts in the Midwest region.
• Develop multi-year Lifecycle Services strategies tied to customer roadmaps and test modernization.
• Serve as trusted advisor on test asset strategy, uptime optimization, calibration programs, and risk reduction.
• Lead executive-level reviews, QBRs, and long-term service planning discussions.

Skills

Strategic account planning

Executive communication

Negotiation

Commercial strategy

Relationship management

Cross-functional leadership

Education

Bachelor's degree in Engineering or related field

MBA or technical graduate degree

Job description

Keysight Technologies seeks an Expert-Level Services Account Manager for the Midwest region to own large, complex service portfolios including Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support.

The role shapes long-term customer roadmaps and aligns Keysight’s service capabilities with customer operational, engineering, and mission-critical requirements. Senior IC with regional travel expected.