Senior Strategic Services Account Manager

Keysight Technologies

Iowa (LA)

On-site

USD 151,000 - 251,000

Full time

14 days+

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Job summary

Keysight Technologies seeks an Expert-Level Services Account Manager for the Midwest region to own large, complex service portfolios including Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support.

The role shapes long-term customer roadmaps and aligns Keysight’s service capabilities with customer operational, engineering, and mission-critical requirements. Senior IC with regional travel expected.

Qualifications

8-12+ years in technical account management, services sales, or lifecycle services roles (preferably in test & measurement, A&D, semiconductor, telecom, or electronics industries).
Deep understanding of electronic test equipment, calibration and repair processes, and asset lifecycle management.
Proven ability to manage complex enterprise customers and close multi-year service agreements.
Strong business acumen in negotiation, commercial structuring, and value-based selling.
Ability to confidently lead customer executive reviews, service strategy sessions, and program readiness meetings.

Responsibilities

Strategic Account Leadership: Own and grow a portfolio of high-value enterprise and A&D accounts in the Midwest region.
Develop multi-year Lifecycle Services strategies tied to customer roadmaps and test modernization.
Serve as trusted advisor on test asset strategy, uptime optimization, calibration programs, and risk reduction.
Lead executive-level reviews, QBRs, and long-term service planning discussions.