Strategic Senior Manager, Supplier Relations & Operations

The Intersect Group; Chicago (IL); Sur place; USD 120 000 - 150 000; Plein temps

Résumé du poste

The Intersect Group in Chicago, IL is seeking a Senior Manager, Supplier Relationship Management & Operations to lead supplier strategies and governance. This onsite role collaborates with executives to optimize vendor partnerships, improve service delivery, and drive continuous improvements across the supplier ecosystem.

You will oversee supplier performance, develop frameworks and scorecards, and partner with procurement, finance, and operations to align strategies with company goals.

Qualifications

• 8+ years of experience in supplier relationship management, vendor management, procurement operations, or related discipline.
• Proven experience leading supplier governance programs and managing strategic vendor relationships.
• Strong background in operational performance management, KPI development, and supplier scorecards.
• Experience analyzing supplier performance data and driving process improvement initiatives.
• Knowledge of contract management, supplier risk management, and service delivery best practices.
• Strong business acumen with ability to influence cross-functional stakeholders and executive leadership.
• Excellent communication, negotiation, and relationship-building skills.

Responsabilités

• Lead strategic supplier relationship management initiatives across key vendor partnerships.
• Develop supplier performance frameworks, scorecards, and governance processes.
• Monitor supplier service levels, contractual obligations, and operational performance metrics.
• Identify opportunities to improve supplier effectiveness, reduce risk, and optimize costs.
• Partner with procurement, finance, operations, and business leaders to align supplier strategies with organizational goals.
• Drive operational improvements through process standardization, reporting, and performance analysis.
• Conduct regular business reviews with suppliers and internal stakeholders.
• Support contract compliance, issue resolution, escalation management, and continuous improvement initiatives.

Connaissances

Supplier management

Vendor management

Procurement operations

Supply chain operations

KPI development

Supplier scorecards

Data-driven decisions

Cross-functional influence

Negotiation

Contract management

Description du poste

The Intersect Group in Chicago, IL is seeking a Senior Manager, Supplier Relationship Management & Operations to lead supplier strategies and governance. This onsite role collaborates with executives to optimize vendor partnerships, improve service delivery, and drive continuous improvements across the supplier ecosystem.

You will oversee supplier performance, develop frameworks and scorecards, and partner with procurement, finance, and operations to align strategies with company goals.