Strategic Scheduling Capacity Analyst

UVA Health; Virginia (MN); On-site; USD 29,000 - 4,866,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Health Savings Plans

Flexible Spending Accounts

Certification and education support

Generous Paid Time Off

Job summary

UVA Health, a leading academic medical center, is seeking a Scheduling Analyst to design, validate, and maintain scheduling templates across outpatient services. You will support the electronic scheduling system, respond to ITSM tickets, and collaborate with clinic leadership to optimize patient access and clinic workflow.

The role requires high school graduate with at least 3 years of relevant experience, and involves detailed data analysis, operational studies, and cross-team communication to

Qualifications

• Design, build, validate, maintain scheduling templates for outpatient departments.
• Provide expert technical support and education to internal and external customers.
• Collaborate with staff to optimize scheduling and clinic workflow.

Responsibilities

• Designs and builds scheduling templates for outpatient departments.
• Respond to ITSM tickets and prioritize requests by urgency.
• Coordinate schedule/template builds with clinic leadership.
• Conduct operational studies and ad hoc reporting to improve efficiency.
• Assist in evaluating projects and product development needs.

Skills

Scheduling analysis

Data analysis

Stakeholder communication

Team collaboration

Education

High school diploma or equivalent

Tools

Cadence platform

ITSM ticketing system

Job description

UVA Health, a leading academic medical center, is seeking a Scheduling Analyst to design, validate, and maintain scheduling templates across outpatient services. You will support the electronic scheduling system, respond to ITSM tickets, and collaborate with clinic leadership to optimize patient access and clinic workflow.

The role requires high school graduate with at least 3 years of relevant experience, and involves detailed data analysis, operational studies, and cross-team communication to