Scheduling Capacity & Template Optimization Analyst

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 29,000 - 49,000; Full time

Benefits offered by this job

Comprehensive Benefits Package:Medical

Dental insurance

Vision insurance

Paid Time Off

Long-term and Short-term Disability

Retirement Savings

Health Savings Plans

Flexible Spending Accounts

Certification and education support

Generous Paid Time Off

Job summary

UVA Health is seeking a Scheduling Analyst to assist in designing, building, validating, maintaining and supporting outpatient scheduling templates. This role influences appointment availability, provider productivity, and clinic workflow while responding to ITSM tickets and researching requests for capacity management compliance.

The position emphasizes expert template knowledge, collaboration with clinic leadership and internal/external customers, plus performing ad hoc reporting to improve

Qualifications

• Education: High school graduate or equivalent required.
• Experience: 3 years relevant experience.
• Licensure: None.

Responsibilities

• Input schedule/template build using the Cadence platform.
• Reviews ITSM tickets and prioritizes requests based on urgency.
• Coordinates schedule/template build with clinic leadership.
• Performs in depth analysis of custom reports and makes recommendations to scheduling templates to optimize patient access and increase operational efficiency.
• Serves as liaison for internal and external customers.
• Work collaboratively with team members and participate in meetings.

Job description

UVA Health is seeking a Scheduling Analyst to assist in designing, building, validating, maintaining and supporting outpatient scheduling templates. This role influences appointment availability, provider productivity, and clinic workflow while responding to ITSM tickets and researching requests for capacity management compliance.

The position emphasizes expert template knowledge, collaboration with clinic leadership and internal/external customers, plus performing ad hoc reporting to improve