Strategic Sales Support & Proposals Specialist

CVS Health Corporation; Maine; Hybrid; USD 29,000 - 68,000; Full time

Job summary

CVS Health Corporation is hiring for a Specialty Sales Support Associate to provide pre-sale and post-sale support for specialty benefits, acting as a liaison across Sales, Underwriting, Implementation and more. The role emphasizes accurate case management, issue resolution, and superior service to internal and external partners.

The position requires 2+ years in sales or related roles, proficiency in Microsoft Office and Salesforce, and strong organizational skills.

Qualifications

• 2+ years in sales, sales support or project management.
• Proficient with Microsoft, PowerPoint, Excel, Outlook.
• Demonstrate strong organizational, analytical, and problem-solving skills.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Deliver exceptional service to Sales, Brokers, Plan Sponsors, and internal business partners.
• Maintain accuracy, professionalism, and attention to detail.
• Adapt to changing business needs, priorities, and systems.
• Perform additional duties as assigned in support of business objectives.

Responsibilities

• Support the end-to-end sales process from quote request through case installation and post-sale support.
• Manage opportunity records and maintain accurate sales data within Salesforce.
• Assist sales reps with updating opportunity stages, win probabilities, comments, and case statuses when needed.
• Assist with RFP submissions and coordinate with Corporate Sales Support when required.
• Research and resolve quoting issues, declined cases, underwriting concerns, and sales support escalations.
• Serve as a subject matter expert for sales support processes and supporting systems.
• Partner with Medical Sales Support, Underwriting, Implementation, Account Management, Commissions, Licensing and Appointment teams, and other business partners to support sales needs.
• Build and maintain productive relationships across multiple functional areas.

Skills

Sales experience

MS Office

Organizational skills

Analytical skills

Problem-solving

Multi-tasking

Customer service

Adaptability

Education

High School Diploma or GED

Tools

Salesforce

Project Management

Job description

CVS Health Corporation is hiring for a Specialty Sales Support Associate to provide pre-sale and post-sale support for specialty benefits, acting as a liaison across Sales, Underwriting, Implementation and more. The role emphasizes accurate case management, issue resolution, and superior service to internal and external partners.

The position requires 2+ years in sales or related roles, proficiency in Microsoft Office and Salesforce, and strong organizational skills.