Strategic Sales Support Analyst (Salesforce Expert)

WestRock Company

Chattanooga (TN)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Performance-based bonuses

Health, dental, and vision insurance

Retirement savings plan with company

Professional development opportunities

Generous paid time off

Job summary

WestRock Company in the Tennessee River Area is seeking a Sales Support Analyst to back the Sales team by acting as a Salesforce superuser, onboarding new customers, and handling essential administrative tasks for existing accounts.

You will collaborate with Sales, Operations, Pricing, Customer Service, Design and Finance to understand and sell open machine capacity, innovation, and value-added services to drive profitable growth.

Qualifications

Bachelor’s degree required.
5+ years B2B Sales experience (Manufacturing/service industry preferred).
5+ years of Customer Service/Support experience.
Ability to drive results across functions and engage stakeholders.
Demonstrated sales competence and financial acumen.

Responsibilities

Support strategic growth initiatives for the Tennessee River Area.
Act as Salesforce superuser and onboarding specialist for new customers.
Handle administrative tasks for new/existing customers.
Liaise with Sales, Operations, Pricing, Customer Service, Design & Finance to sell capacity and add value.
Support pipeline accuracy, customer presentations, and pricing changes.
Collaborate with multiple facilities/departments to create additional revenue opportunities.