Strategic Sales & Order Fulfillment Manager

VEZA Manufacturing; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

VEZA Manufacturing in Grand Rapids, MI is seeking a Sales Account Manager to be the driving force behind an exceptional customer experience. You will be the primary contact for customers, turning their needs into workable solutions and keeping orders moving smoothly through our manufacturing process.

This role blends sales support, order management, and cross-team coordination. You will deliver accurate orders, provide price quotes, own customer relationships, and help move quotes into

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in sales, manufacturing, or estimating.
• Strong communication and organizational skills.

Responsibilities

• Deliver accurate, on-time orders and track through to completion.
• Provide price quotes and evaluate manufacturing feasibility.
• Own the customer relationship and serve as main contact.
• Move quotes into production and ensure smooth handoff.
• Coordinate the full order lifecycle, including BOMs and lead times.
• Keep customers and vendors aligned on scheduling and changes.
• Conduct site visits to strengthen relationships when needed.

Skills

Customer relationship management

Communication skills

Problem solving

Team coordination

Education

High school diploma or equivalent

Associate degree or higher

Tools

Scheduling system

ERP/MRP software

Job description

VEZA Manufacturing in Grand Rapids, MI is seeking a Sales Account Manager to be the driving force behind an exceptional customer experience. You will be the primary contact for customers, turning their needs into workable solutions and keeping orders moving smoothly through our manufacturing process.

This role blends sales support, order management, and cross-team coordination. You will deliver accurate orders, provide price quotes, own customer relationships, and help move quotes into