Sales Account Manager

VEZA Manufacturing; Roberts (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

VEZA Manufacturing is seeking a Sales Account Manager to drive an exceptional customer experience. You will be the primary contact, turning customer needs into workable solutions and ensuring orders move through manufacturing smoothly.

The role blends sales support, order management, and cross-team coordination, ideal for problem solvers who build strong relationships and thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; associate or advanced degree preferred in sales, business, or related field.
• 3+ years in sales, manufacturing, or estimating.
• Strong computer skills and clear, effective oral and written communication.

Responsibilities

• Deliver accurate, on-time orders by entering customer orders into our scheduling/manufacturing system and tracking to completion.
• Provide price quotes and evaluate manufacturing feasibility to convert opportunities into orders.
• Own the customer relationship as the go-to contact and resolve inquiries quickly.
• Move quotes into production by ensuring smooth handoffs from estimation to manufacturing.
• Coordinate the full order lifecycle, including BOMs, lead times, materials, tooling, and labor.
• Keep internal teams and customers in sync with scheduling, changes, and problem resolution.
• Represent the company in the field with site visits to strengthen relationships.

Skills

Customer relationship

Strong communication

Teamwork

Self-motivation

Organizational skills

Computer skills

Education

High school diploma or equivalent

Associate or advanced degree in sales/business or related field

Tools

Scheduling/manufacturing system

BOM knowledge

Job description

We're looking for a Sales Account Manager to be the driving force behind an exceptional customer experience. You'll be the primary point of contact for our customers, turning their needs into workable solutions and keeping orders moving smoothly through our manufacturing process. This role blends sales support, order management, and cross-team coordination, and is ideal for someone who thrives on solving problems and building strong customer relationships.

What You'll Do

• Deliver accurate, on-time orders. Enter customer orders into our scheduling and manufacturing system with precision, then track them through to completion — flagging and resolving issues before they impact delivery.
• Turn inquiries into business. Provide price quotes and evaluate manufacturing feasibility for customers and our outside sales team, helping convert opportunities into confirmed orders.
• Own the customer relationship. Serve as the go-to contact for customers reaching out directly, resolving inquiries quickly and building long-term trust.
• Move quotes into production. Manage the handoff from estimation to manufacturing, ensuring nothing falls through the cracks during the transition.
• Coordinate the full order lifecycle. Determine manufacturing processes, build BOMs, and align lead times, materials, tooling, and labor to keep production on track.
• Keep everyone in sync. Communicate directly with customers and vendors on scheduling, changes, technical questions, and problem resolution — and loop in internal manufacturing teams so requirements and deadlines are met without surprises.
• Represent us in the field. Conduct site visits alongside outside sales or at customer request to strengthen relationships and address needs firsthand.

What You Bring

• High school diploma or equivalent required; associate or advanced degree in sales, business, or a related field preferred.
• 3+ years of experience in sales, manufacturing, or estimating.
• Strong computer skills and clear, effective oral and written communication.
• A track record of succeeding in team-based environments.
• Self-motivation and sound judgment — comfortable working independently with minimal direct supervision while staying aligned with the broader team.
• A sharp eye for quality and strong organizational skills to manage multiple orders and priorities at once.