Strategic Sales Operations Specialist

AgCertain; Ames (IA); On-site; USD 40,000 - 65,000; Full time

Job summary

AgCertain seeks a Specialist, Sales Operations to act as a key liaison between the company and its customer base, coordinating daily sales flow, handling requests, tracking inventory, and supporting the sales ops team to drive growth.

You will work with Shopify, Business Central, Excel, SharePoint, and invoicing, ensuring accurate records, GMP compliance, and collaboration across marketing and sales to support expansion into multiple channels.

Qualifications

• 1–3 years experience in sales, logistics, or customer service.
• Strong Excel, Word, PowerPoint and technical skills.
• Excellent written and oral communication, internal and external.

Responsibilities

• Coordinate daily sales flow and respond to customer requests.
• Track and manage inventory, including raw materials and supplies.
• Operate Shopify for direct‑to‑consumer orders.
• Utilize Business Central for inventory tracking and sales operations.
• Enter and maintain records accurately in Excel and SharePoint.
• Assist with invoicing and align with the sales team.
• Support marketing efforts for direct‑to-consumer and B2B.
• Adhere to SOPs and GMP compliance.
• Complete all required documentation in a timely manner.

Skills

Excel

Customer service

Communication

Data entry

Inventory management

Operational coordination

Problem solving

Team collaboration

Education

Associate's Degree in Business or related field

Bachelor’s Degree preferred

Tools

Shopify

Business Central

SharePoint

Microsoft Excel

PowerPoint

Job description

AgCertain seeks a Specialist, Sales Operations to act as a key liaison between the company and its customer base, coordinating daily sales flow, handling requests, tracking inventory, and supporting the sales ops team to drive growth.

You will work with Shopify, Business Central, Excel, SharePoint, and invoicing, ensuring accurate records, GMP compliance, and collaboration across marketing and sales to support expansion into multiple channels.