Strategic Sales Operations Program Lead

U.S. Bank; New York (NY); Hybrid; USD 148,000 - 175,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Paid vacation

Parental leave

Disability insurance

Job summary

U.S. Bank seeks a Sales Operations Program Manager to lead complex, cross-functional programs that empower sales teams and improve client outcomes.

The role focuses on client portfolio realignment, transfers across large sales organizations, process improvements, and governance to deliver measurable results. You will coordinate with leaders across sales, data, finance, risk, compliance, and technology to ensure disciplined execution and sustainable improvements, with a hybrid schedule requiring

Qualifications

• 5+ years of experience in program management, project management, process improvement, sales operations, or related client-focused environments.
• Demonstrated success leading cross-functional initiatives with data, technology, finance, risk, and operations.

Responsibilities

• Lead client portfolio realignment to support banking segmentation strategy.
• Oversee the portfolio transfer lifecycle from scoping to post-transfer stabilization.
• Develop and manage integrated transfer plans with milestones and ownership.
• Coordinate cross-functional teams across sales, data, finance, risk, and operations.
• Monitor execution, resolve issues, and implement lessons learned in future transfers.
• Define program governance, manage risks, and provide exec-level status updates.

Skills

Program management

Cross-functional collaboration

Process improvement

Sales operations

Banking operations

Salesforce

Power BI

Tools

Salesforce

Hogan CIS

Power BI

Job description

U.S. Bank seeks a Sales Operations Program Manager to lead complex, cross-functional programs that empower sales teams and improve client outcomes.

The role focuses on client portfolio realignment, transfers across large sales organizations, process improvements, and governance to deliver measurable results. You will coordinate with leaders across sales, data, finance, risk, compliance, and technology to ensure disciplined execution and sustainable improvements, with a hybrid schedule requiring