Sales Operations Lead, Smart Factory Solutions

LG Electronics; Troy (MI); Vor Ort; USD 80.000 - 115.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) plan

Paid time off

Incentives / bonus program

Mental health resources

Parental leave

Life and disability insurance

Zusammenfassung

LG Electronics is seeking a Sales Operations Manager to streamline the commercial backbone for North America Smart Factory Solutions sales. You will own quotes, pricing tools, contracts, supplier registrations, and pipeline reporting to keep the sales team focused on customers.

The role requires a Bachelor’s degree and 5+ years in sales operations within industrial/manufacturing sectors, with advanced Excel and CRM proficiency.

Qualifikationen

• Bachelor's degree in Business, Engineering, Supply Chain, or related field.
• 5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier.
• Experience with customer procurement portals and supplier registration processes for large manufacturers.
• Experience administering NDAs and commercial contracts through legal and signature workflows.
• Experience supporting a sales team with quotes, pricing tools, and pipeline reporting.
• Experience working with overseas headquarters teams across time zones (preferred).
• Advanced Excel including pricing models, lookups, and scenario tables.
• Strong process discipline, accuracy, and deadline management across many parallel items.
• Clear written communication for customer facing documents and internal reporting.
• Proficiency with CRM or project tracking tools.

Aufgaben

• Prepare quotes and proposal documents for sales leadership approval using standard templates, and manage version control and submission.
• Maintain the price book, quote templates, and margin reporting tools, including exchange rate and cost input updates from headquarters.
• Track RFI and RFQ deadlines and deliverables across all open opportunities and drive internal inputs to completion on time.
• Administer NDAs, master agreements, and contract amendments through internal legal and signature processes.
• Manage supplier registrations, customer procurement portals, and compliance questionnaires including sustainability and information security submissions.
• Coordinate customer system account setup and access for internal and headquarters team members.
• Maintain the opportunity pipeline and produce weekly pipeline, forecast, and activity reports for sales leadership and headquarters.
• Process purchase orders, track invoicing milestones with Program Management and Finance, and maintain order documentation.
• Maintain the sales team's shared document structure, meeting records, and action tracking.

Kenntnisse

Advanced Excel

Written communication

Process discipline

Deadline management

CRM or project tracking tools

Ausbildung

Bachelor's degree in Business, Engineering, Supply Chain, or related field

Tools

CRM systems

Project tracking tools

Jobbeschreibung

LG Electronics is seeking a Sales Operations Manager to streamline the commercial backbone for North America Smart Factory Solutions sales. You will own quotes, pricing tools, contracts, supplier registrations, and pipeline reporting to keep the sales team focused on customers.

The role requires a Bachelor’s degree and 5+ years in sales operations within industrial/manufacturing sectors, with advanced Excel and CRM proficiency.