Strategic Sales Operations Lead

Insight Enterprises, Inc.; Germany (OH); On-site; USD 79,926 - 125,599; Full time

Job summary

Insight Enterprises, Inc. is seeking a Sales Operations Manager to maximise sales productivity in a defined business segment.

You will own forecasting, planning, performance management, and operational execution while collaborating with Sales Leadership and cross-functional teams to ensure disciplined pipeline management and accurate forecasting. Key responsibilities include managing the forecast cadence, analysing performance metrics, and developing reporting packs.

Qualifications

• Strong experience in Sales Operations, Revenue Operations, or commercial strategy roles
• Advanced proficiency in CRM/ERP systems and Microsoft Office (especially Excel)
• Strong analytical capability with experience translating data into business impact
• Proven ability to operate in a fast-paced, deadline-driven environment with high attention to detail
• Excellent stakeholder management skills, with the ability to influence senior leadership

Responsibilities

• Own forecast cadence, ensuring accuracy, consistency, and transparency across pipeline, backlog, and bookings
• Monitor pipeline health and conversion trends; proactively identify risks and opportunities
• Analyse sales performance metrics and deliver actionable insights to Sales Directors
• Develop and maintain reporting packs, including QBRs, dashboards, and executive summaries
• Support resource allocation and territory optimisation through data-driven recommendations
• Support annual planning, quota setting, and target allocation
• Drive account planning discipline and execution in partnership with sales leadership
• Provide forward-looking insights for budgeting and operational planning cycles
• Ensure data integrity across CRM and ERP systems to enable accurate reporting and forecasting
• Oversee system adoption, usage standards, and continuous process optimisation
• Manage and resolve sales operations workflow issues and escalations
• Identify inefficiencies across the sales lifecycle and implement scalable, standardised processes
• Drive operational excellence initiatives across the region (e.g., EMEA alignment)
• Establish and enforce best practices for deal management, renewals, and pipeline hygiene
• Partner with Sales Directors/Managers to drive execution against strategic priorities
• Influence senior stakeholders through data-backed insights and recommendations
• Lead and develop a high-performing sales operations capability

Skills

CRM proficiency

ERP proficiency

Excel

Data analysis

Stakeholder management

Tools

CRM/ERP systems

Job description

Insight Enterprises, Inc. is seeking a Sales Operations Manager to maximise sales productivity in a defined business segment.

You will own forecasting, planning, performance management, and operational execution while collaborating with Sales Leadership and cross-functional teams to ensure disciplined pipeline management and accurate forecasting. Key responsibilities include managing the forecast cadence, analysing performance metrics, and developing reporting packs.