Strategic Sales & Operations Director (NM)

Scientific Games, LLC; Albuquerque (NM); On-site; USD 120,000 - 190,000; Full time

Job summary

Scientific Games, LLC is seeking a Director of Sales and Operations for NM SGEP to own the NM Lottery relationship and lead site operations. Responsibilities include contract compliance, strategy, P&L management, and driving revenues through analytics-driven product objectives.

The role requires leading a team, delivering strategic updates to senior leadership, and ensuring contractual obligations are met while optimizing costs and efficiency at the site.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 2+ years of experience managing a team.
• 5-8 years of work experience.
• Strong leadership skills.
• Financial management, budget development and reporting experience.
• Excellent communication skills with the ability to build relationships and influence stakeholders at all levels.
• Strong time management skills.
• Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
• Strategic mindset with the ability to develop innovative solutions to complex challenges.
• MS Office - Excel, Word, and PowerPoint required.

Responsibilities

• Collaborate with the lottery to develop strategic sales plans based off of analytics that align with the lottery KPIs and drive sustainable growth.
• Foster a culture of collaboration and teamwork across the site to ensure the achievement of business goals and initiatives.
• Work with SG sales team to develop, recommend and execute instant product objectives using the full suite of instant products available from SG to maximize revenues for both lottery and SG.
• Provide financial management, reporting, and accurate forecasting for site P&Ls and capital budgeting.
• Analyze sales data and market trends to identify opportunities for growth and optimization.
• Monitor key performance metrics to assess operational performance and identify areas of efficiency opportunity.
• Provide direction for all areas of the business at the site, according to the contract, in relation to operations, order creation and fulfillment, site maintenance, product development and analytics.
• Develop solutions to reduce costs and increase efficiency to maximize profitability.
• Provide strategic updates and recommendations to senior leadership based on insights and analysis.
• Ensure that the site team is meeting contractual obligations in their respective responsibilities.
• Manage various project schedules while meeting business deadlines and budgets.
• Responsible for development of all personnel reporting directly or indirectly at the site.
• Escalate and follow-up on all customer requests that require additional support and visibility, or affect scope outside of local site.
• Ensure contract compliance.
• Work with government relations team on updated state regulations and guidelines impacting business.

Skills

Leadership

Communication

Analytical thinking

Financial management

Data interpretation

MS Office

Education

Bachelor’s Degree in Business Administration, Management, or related field

Job description

Scientific Games, LLC is seeking a Director of Sales and Operations for NM SGEP to own the NM Lottery relationship and lead site operations. Responsibilities include contract compliance, strategy, P&L management, and driving revenues through analytics-driven product objectives.

The role requires leading a team, delivering strategic updates to senior leadership, and ensuring contractual obligations are met while optimizing costs and efficiency at the site.