Director of Sales & Operations: Growth & Analytics

Scientific Games; Albuquerque, Northern (NM, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Scientific Games is seeking a Director of Sales and Operations for NM SGEP to own the day-to-day management of the relationship with the NM Lottery and lead site operations. This position builds strategic plans, ensures contract compliance, and drives P&L performance across the operation.

You will partner with the SG sales team to maximize revenue, manage budgets, analyze data, coach staff, and deliver insights to senior leadership while upholding our core values and policies.

Qualifications

• Bachelor’s Degree in Business Administration, Management, or related field.
• 5-8 years of work experience.
• 2+ years of experience managing a team.
• Excellent communication and stakeholder influence.

Responsibilities

• Collaborate with the lottery to develop strategic sales plans based off of analytics that align with the lottery KPIs and drive sustainable growth.
• Foster a culture of collaboration and teamwork across the site to ensure the achievement of business goals and initiatives.
• Work with SG sales team to develop, recommend and execute instant product objectives using the full suite of instant products available from SG to maximize revenues for both lottery and SG.
• Provide financial management, reporting, and accurate forecasting for site P&Ls and capital budgeting.
• Analyze sales data and market trends to identify opportunities for growth and optimization.
• Monitor key performance metrics to assess operational performance and identify areas of efficiency opportunity.
• Provide direction for all areas of the business at the site, according to the contract, in relation to operations, order creation and fulfillment, site maintenance, product development and analytics.
• Develop solutions to reduce costs and increase efficiency to maximize profitability.
• Provide strategic updates and recommendations to senior leadership based on insights and analysis.
• Ensure that the site team is meeting contractual obligations in their respective responsibilities.
• Manage various project schedules while meeting business deadlines and budgets.
• Responsible for development of all personnel reporting directly or indirectly at the site.
• Escalate and follow-up on all customer requests that require additional support and visibility, or affect scope outside of local site.
• Ensure contract compliance.
• Work with government relations team on updated state regulations and guidelines impacting business.

Skills

Leadership

Strategic planning

Analytics

Financial management

Stakeholder engagement

Excel

PowerPoint

Communication

Team management

Data interpretation

Education

Bachelor's Degree in Business Administration, Management, or related field

Tools

Excel

Word

PowerPoint

Job description

Scientific Games is seeking a Director of Sales and Operations for NM SGEP to own the day-to-day management of the relationship with the NM Lottery and lead site operations. This position builds strategic plans, ensures contract compliance, and drives P&L performance across the operation.

You will partner with the SG sales team to maximize revenue, manage budgets, analyze data, coach staff, and deliver insights to senior leadership while upholding our core values and policies.