Strategic Sales Operations Coordinator

NEFCO Construction Supply LLC

East Hartford (CT)

On-site

USD 60,000 - 75,000

Full time

11 days ago

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Job summary

NEFCO Construction Supply LLC seeks a Sales Coordinator to act as the operational backbone of the sales team. You will own lead routing, customer reporting, QBR preparation, and data integrity across CRM and ERP systems, while supporting digital purchasing channels such as eProcurement and EDI.

The role collaborates with Sales Enablement, BI, Customer Service, Finance, and IT to keep opportunities moving forward.

Qualifications

Associate's or bachelor's degree in business or related field.
2+ years in sales coordination, sales operations, customer service, account management support, or related role.
Working knowledge of a CRM (such as Salesforce or HubSpot), an ERP, and BI/reporting tools (Power BI).

Responsibilities

Research, qualify, and route inbound and outbound leads to the right seller and territory.
Build prospect and target-account lists using CRM, ERP history, and market data; support seller campaigns.
Monitor customer retention by tracking purchase frequency, spend trends, and order patterns; report on retention and at-risk accounts.
Maintain lead-source tracking and report on lead volume, conversion, and response time.
Build and distribute recurring customer and seller reports; prepare QBR packages and schedules.
Coordinate cross-functional requests among sellers, Pricing, Finance, Customer Service, Purchasing, Marketing, IT.
Support contract, bid, and price-agreement administration including renewals and expirations.
Support seller onboarding and territory changes; maintain sales templates and FAQs.
Track actions for eProcurement & EDI integrations and report channel activity.