Strategic Accounts Inside Sales & Order Support

Nefco Corp.; East Hartford (CT); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

NEFCO Corp. is seeking a Strategic Accounts Inside Sales Support Specialist to assist with order management across sourcing, procurement, validation, and customer confirmation.

You will act as a liaison among Sales, Purchasing, Vendors, Warehouse Operations, and Customers to ensure orders are accurate, timely, and aligned with customer requirements. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.

Competenze

• Proficiency with Microsoft Office Suite, including Excel, Outlook, and Teams.
• Ability to analyze purchase orders, quotes, pricing, and order details with a high degree of accuracy.

Mansioni

• Strategic Account Order Management: Validate strategic account purchase orders to confirm they match the corresponding NEFCO quote; Enter ship-to information accurately on each sales order; Enter line items so they match the line-item numbers on the customer’s purchase order; Reassign the order writer from inside sales to the salesperson who quoted the job.
• Sourcing & Procurement: Source special-order and non-stock items to meet customer project requirements and timelines; Generate purchase orders and coordinate with vendors to secure pricing, availability, and delivery commitments; Resolve procurement-related discrepancies involving pricing, quantities, lead times, substitutions, or product specifications; Partner with vendors and purchasing teams to expedite critical project materials when necessary.
• Order Fulfillment & Customer Support: Move orders from quote status to order status; Send order confirmations to customers; Work closely with the relevant inside sales writer, outside sales, purchasing, and warehouse teams to keep orders moving and customers informed.

Conoscenze

Microsoft Office Suite

Excel

Outlook

Teams

Analytical skills

Attention to detail

Organization

Time management

Communication skills

Cross-functional collaboration

Self-motivated

Adaptability

Strumenti

Eclipse ERP

Descrizione del lavoro

NEFCO Corp. is seeking a Strategic Accounts Inside Sales Support Specialist to assist with order management across sourcing, procurement, validation, and customer confirmation.

You will act as a liaison among Sales, Purchasing, Vendors, Warehouse Operations, and Customers to ensure orders are accurate, timely, and aligned with customer requirements. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.