Sales Operations & Insights Coordinator

Nefco Corp.; East Hartford (CT); Vor Ort; USD 52.000 - 74.000; Vollzeit

Zusammenfassung

NEFCO is seeking a Sales Coordinator to be the operational backbone of the sales team. You will own follow-through behind deals, route leads, produce reports, and manage customer terms while supporting eProcurement and EDI processes.

The role emphasizes organization, data comfort, and partnership with Sales Enablement, BI, Finance, Pricing, and IT to keep opportunities moving forward.

Qualifikationen

• Associate's or bachelor's degree in business or related field.
• 2+ years in sales coordination, sales operations, customer service, or related role.
• Working knowledge of a CRM (Salesforce or HubSpot), an ERP, and BI/reporting tools (Power BI).
• Exposure to B2B distribution, including customer hierarchies, contract pricing, and customer terms.
• Experience supporting customer reviews or presentations.
• Ability to learn technical concepts and collaborate with Sales Enablement, BI, and IT.

Aufgaben

• Research, qualify, and route inbound and outbound leads to the right seller and territory.
• Build prospect and target-account lists using CRM/ERP data; support campaigns and cross-sell/outreach.
• Monitor customer retention and report trends, attrition, and at-risk accounts.
• Maintain lead-source tracking and report on lead volume and response times.
• Prepare QBR packages with data pulls, slides, and year-over-year comparisons.
• Coordinate cross-functional requests and track issues to resolution.
• Support eProcurement, punchout, and EDI opportunities with platform partners.

Kenntnisse

Strong organization

Clear communication

Data analysis

Attention to detail

Advanced Excel

PowerPoint

Ausbildung

Associate's or bachelor's degree in business or related field

Tools

Salesforce

HubSpot

ERP

Power BI

Jobbeschreibung

NEFCO is seeking a Sales Coordinator to be the operational backbone of the sales team. You will own follow-through behind deals, route leads, produce reports, and manage customer terms while supporting eProcurement and EDI processes.

The role emphasizes organization, data comfort, and partnership with Sales Enablement, BI, Finance, Pricing, and IT to keep opportunities moving forward.