Strategic Sales Enablement & Ops Specialist

PwrQ Holdings LLC; Columbus (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Forgent Power is seeking a Sales Support Administrator in Columbus, OH to act as a front-end multiplier, ensuring documentation is complete and accessible to downstream stakeholders. You will coordinate with Sellers, Solution Engineers, and Legal to keep opportunities moving and help onboard customers while tracking status through dashboards.

The role emphasizes facilitating process flow, surfacing gaps, and improving the handoff between teams in a fast-moving, ambiguous environment.

Qualifications

• Bachelor's degree in Business, Sales, Operations, Communications, or related field preferred.
• 5-7 years of experience in sales support, inside sales, sales administration, customer service, or similar roles preferred.
• Experience in manufacturing, industrial products, electrical products, construction, or engineered/project-based environments is strongly preferred.
• Familiarity with Salesforce.com, Microsoft Dynamics, or similar CRM systems required.
• Experience operating in fast-moving, ambiguous environments where process maturity is still being built.

Responsibilities

• Monitor assigned Opportunities, Cases, Tasks, quote requests, and open items for Strategic Account Fighting Units.
• Follow up with sellers, Solution Engineers, Application Engineers, Commercial Operations, Legal, Accounting, and Order Fulfillment to keep work moving.
• Help initiate and track customer onboarding, credit review, payment terms, legal / Ironclad routing, and DOA approvals.
• Support quote-to-order readiness by helping confirm required customer, quote, terms, approval, PO, and Salesforce documentation is present.
• Maintain working trackers, dashboards, and status views that make blockers, aging items, and handoff gaps visible.
• Escalate unclear ownership, missing documentation, delayed approvals, or incomplete order packages before they create downstream failure.

Skills

CRM familiarity

Cross-functional collaboration

Ambiguity handling

Process improvement

Education

Bachelor's degree in Business, Sales, Operations, or related field

Tools

Salesforce.com

Microsoft Dynamics

Job description

Forgent Power is seeking a Sales Support Administrator in Columbus, OH to act as a front-end multiplier, ensuring documentation is complete and accessible to downstream stakeholders. You will coordinate with Sellers, Solution Engineers, and Legal to keep opportunities moving and help onboard customers while tracking status through dashboards.

The role emphasizes facilitating process flow, surfacing gaps, and improving the handoff between teams in a fast-moving, ambiguous environment.