Strategic Sales Support Specialist

PwrQ Holdings LLC; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Forgent Power seeks a Sales Support Associate to act as a front-end multiplier within Strategic Account Fighting Units, aiding opportunity-to-order flow and ensuring documentation is complete and auditable. You will collaborate across teams to surface gaps and accelerate processes, without owning customer pricing or legal decisions.

The role requires adaptability in ambiguous environments and a proactive approach to ensure timely handoffs and accurate information delivery to owners across the

Qualifications

• Bachelor's degree in Business, Sales, Operations, Communications, or related field preferred or related experience.
• 1-3 years of experience in sales support, inside sales, sales administration, customer service, commercial operations, order management, or similar role preferred.
• Experience in manufacturing, industrial products, electrical products, construction, or engineered/project-based environments strongly preferred.
• Familiarity with Salesforce.com, Microsoft Dynamics, or similar CRM systems required.
• Experience operating in fast-moving, ambiguous environments where process maturity is still being built.

Responsibilities

• Monitor assigned Opportunities, Cases, Tasks, quote requests, and open items for Strategic Account Fighting Units.
• Follow up with sellers, Solution Engineers, Application Engineers, Commercial Operations, Legal, Accounting, and Order Fulfillment to keep work moving.
• Help initiate and track customer onboarding, credit review, payment terms, legal / Ironclad routing, and DOA approvals.
• Support quote-to-order readiness by helping confirm required customer, quote, terms, approval, PO, and Salesforce documentation is present.
• Maintain working trackers, dashboards, and status views that make blockers, aging items, and handoff gaps visible.
• Escalate unclear ownership, missing documentation, delayed approvals, or incomplete order packages before they create downstream failure.

Skills

CRM experience

Sales support

Problem solving

Education

Bachelor's degree in Business or related field

Tools

Salesforce.com

Microsoft Dynamics

Job description

Forgent Power seeks a Sales Support Associate to act as a front-end multiplier within Strategic Account Fighting Units, aiding opportunity-to-order flow and ensuring documentation is complete and auditable. You will collaborate across teams to surface gaps and accelerate processes, without owning customer pricing or legal decisions.

The role requires adaptability in ambiguous environments and a proactive approach to ensure timely handoffs and accurate information delivery to owners across the