Strategic Sales Enablement Specialist

Forgent Power Solutions, Inc.; Columbus (OH); On-site; USD 90,000 - 100,000; Full time

Job summary

Forgent Power Solutions, Inc. is seeking a Sales Support Associate in Columbus, OH to act as a front-end multiplier for the Strategic Account units. You will help with opportunity creation, order entry prep, and ensuring front-end documentation is complete and auditable.

The role does not own customer relationships or pricing decisions but focuses on process flow, timely follow-ups, and surfacing gaps for downstream ownership. Collaboration with multiple stakeholders is essential.

Qualifications

• Bachelor's degree in Business, Sales, Operations, Communications, or related field preferred or related experience.
• 1-3 years of experience in sales support, inside sales, sales administration, customer service, commercial operations, order management, or similar role preferred.
• Experience in manufacturing, industrial products, electrical products, construction, or engineered/project-based environments strongly preferred.
• Familiarity with Salesforce.com, Microsoft Dynamics, or similar CRM systems required.
• Experience operating in fast-moving, ambiguous environments where process maturity is still being built.

Responsibilities

• Monitor assigned Opportunities, Cases, Tasks, quote requests, and open items for Strategic Account Fighting Units.
• Follow up with sellers, Solution Engineers, Application Engineers, Commercial Operations, Legal, Accounting, and Order Fulfillment to keep work moving.
• Help initiate and track customer onboarding, credit review, payment terms, legal / Ironclad routing, and DOA approvals.
• Support quote-to-order readiness by helping confirm required customer, quote, terms, approval, PO, and Salesforce documentation is present.
• Maintain working trackers, dashboards, and status views that make blockers, aging items, and handoff gaps visible.
• Escalate unclear ownership, missing documentation, delayed approvals, or incomplete order packages before they create downstream failure.

Skills

CRM systems

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Business/related

Tools

Salesforce.com

Microsoft Dynamics

Job description

Forgent Power Solutions, Inc. is seeking a Sales Support Associate in Columbus, OH to act as a front-end multiplier for the Strategic Account units. You will help with opportunity creation, order entry prep, and ensuring front-end documentation is complete and auditable.

The role does not own customer relationships or pricing decisions but focuses on process flow, timely follow-ups, and surfacing gaps for downstream ownership. Collaboration with multiple stakeholders is essential.