Strategic Sales Enablement Associate

States Manufacturing Corporation; Columbus (OH); On-site; USD 55,000 - 80,000; Full time

Job summary

Forgent Power in Columbus, OH is seeking a Sales Support Associate to act as a front-end force multiplier within our Strategic Account Fighting Units. You will help move opportunities from discovery to order, ensure front-end documentation is complete, and keep pursuit activity visible and auditable.

The role does not own customer relationships or pricing but focuses on facilitating process flow, surfacing gaps, and delivering timely information to the right owner.

Qualifications

• Bachelor's degree or related experience preferred.
• 1–3 years of experience in sales support, inside sales, sales administration, customer service, or similar role preferred.
• Experience in manufacturing, industrial products, electrical products, construction, or engineered/project-based environments strongly preferred.
• Familiarity with CRM systems (Salesforce.com, Dynamics) required.

Responsibilities

• Monitor assigned Opportunities, Cases, Tasks, quote requests, and open items for Strategic Account Fighting Units.
• Follow up with sellers, Solution Engineers, Application Engineers, Commercial Operations, Legal, Accounting, and Order Fulfillment to keep work moving.
• Help initiate and track customer onboarding, credit review, payment terms, legal / Ironclad routing, and DOA approvals.
• Support quote-to-order readiness by helping confirm required customer, quote, terms, approval, PO, and Salesforce documentation is present.
• Maintain working trackers, dashboards, and status views that make blockers, aging items, and handoff gaps visible.
• Escalate unclear ownership, missing documentation, delayed approvals, or incomplete order packages before they create downstream failure.

Skills

Sales support

CRM systems

Communication

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

Tools

Salesforce.com

Microsoft Dynamics 365

Job description

Forgent Power in Columbus, OH is seeking a Sales Support Associate to act as a front-end force multiplier within our Strategic Account Fighting Units. You will help move opportunities from discovery to order, ensure front-end documentation is complete, and keep pursuit activity visible and auditable.

The role does not own customer relationships or pricing but focuses on facilitating process flow, surfacing gaps, and delivering timely information to the right owner.