Strategic Sales Enablement & Ops Analyst

CompassX Group; Irvine (CA); On-site; USD 41,000 - 55,000; Full time

Job summary

CompassX Group—an Irvine, CA-based boutique business and technology consulting firm—seeks an internally facing Business Analyst to learn how the firm runs across Operations, Sales, and Talent by doing the work, identifying inefficiencies, and implementing better processes.

You will work hands-on with CRM and lightweight automation tools, build end-to-end processes, and partner with leadership to turn ideas into real improvements.

Qualifications

• 2–6+ years of experience in sales operations, sales enablement, business operations, business analysis, marketing operations, or a similar hands-on role.
• Experience supporting sales outreach, ideally through campaigns or high-volume prospecting.
• Marketing experience, such as campaign execution, audience research, or performance tracking.
• A track record of building and owning a process, implementing them and staying accountable.
• Technical aptitude with CRM systems, spreadsheets, and lightweight automation/AI tools.
• A consulting mindset: diagnose root causes and recommend practical solutions.
• Grit and follow-through for repetitive, detail-heavy work.
• Excellent written and verbal communication to work with leadership.
• Strong organization and attention to detail, with initiative to move work forward.
• Comfort with ambiguity and learning new tools.
• No ego about the work and willingness to handle basic admin tasks.

Responsibilities

• Support sales outreach and marketing campaigns, including list building, campaign coordination, high-volume outreach, follow-up tracking, and CRM maintenance.
• Get hands-on across teams to understand how work moves, where processes break down, and what needs to improve.
• Diagnose root causes and bring forward clear, practical recommendations.
• Build, implement, and own processes from start to finish, including documentation, execution, and ongoing improvement.
• Use CRM, spreadsheets, and lightweight automation/AI tools, such as Zapier, Make, Claude, Gemini, and Google Apps Script, to reduce manual effort and improve consistency.
• Take ownership of recurring operational and administrative tasks, completing repetitive work accurately while looking for opportunities to streamline it.
• Partner with leadership and team leads to clarify priorities, communicate progress, and turn ideas into working improvements.
• Document key workflows so processes and institutional knowledge don’t live only in one person’s head.

Skills

Sales operations

CRM systems

Campaign execution

Data analysis

Cross-functional collaboration

Process ownership

Tools

CRM software

Spreadsheets

Automation tools

Zapier

Job description

CompassX Group—an Irvine, CA-based boutique business and technology consulting firm—seeks an internally facing Business Analyst to learn how the firm runs across Operations, Sales, and Talent by doing the work, identifying inefficiencies, and implementing better processes.

You will work hands-on with CRM and lightweight automation tools, build end-to-end processes, and partner with leadership to turn ideas into real improvements.