Senior Salesforce Analyst - CRM Strategy & UAT Lead

Irvine Company; Irvine (CA); Hybrid; USD 107,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) matching

Job summary

Irvine Company is seeking a Sr. Business Analyst to support the Apartment Division’s Salesforce CRM, working with senior leaders to refine workflows and translate requirements into software specifications.

You will guide testing, coordinate UAT, and collaborate with IT to deliver solutions that improve customer engagement and operational efficiency. A strong Salesforce background and excellent communication are essential.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 7+ years of experience as Salesforce Business Analyst or Business Systems Analyst.
• Experience with Salesforce Sales Cloud; certifications preferred.
• Strong requirements gathering and UAT facilitation skills.
• Familiarity with SDLC and project management principles.
• Excellent written and verbal communication abilities.

Responsibilities

• Support and enhance Salesforce and integrated web systems for Apartment Division.
• Lead requirements gathering, design, testing and documentation.
• Develop use cases and screen mock-ups for Salesforce processes.
• Coordinate user acceptance testing and release testing activities.
• Act as liaison between business units and IT resources.

Skills

Salesforce

Business Analysis

UAT

SDLC

Requirements gathering

Workflow design

Documentation

Communication

Google Suite

Education

Bachelor’s Degree in Business Administration or Computer Science

Tools

Salesforce Sales Cloud

Job description

Irvine Company is seeking a Sr. Business Analyst to support the Apartment Division’s Salesforce CRM, working with senior leaders to refine workflows and translate requirements into software specifications.

You will guide testing, coordinate UAT, and collaborate with IT to deliver solutions that improve customer engagement and operational efficiency. A strong Salesforce background and excellent communication are essential.