Strategic Sales Account Manager — Manufacturing Solutions

Socket.dev; Monticello (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Benefits package

401k match

Tuition reimbursement

Onsite in Monticello

Job summary

UMC is seeking a Sales Account Manager to serve as a trusted partner for customers, managing relationships, quotes, and projects to ensure needs are met with excellence. You will collaborate across teams to improve operational efficiency and contribute to UMC’s success, embodying our core values: Great People, Going Beyond, and Growing.

This role requires 3+ years in manufacturing, strong communication, and the ability to interpret technical drawings.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience in manufacturing.
• 2+ years in engineering, sales, or customer service in a technical environment.
• Familiarity with medical device (ISO13485) or aerospace (AS9100) industries is a plus.

Responsibilities

• Review and manage customer quotes, ensuring accuracy and feasibility.
• Build and maintain strong customer relationships as the primary point of contact.
• Prepare for and lead site visits with detailed planning and professional presentations.
• Quarterly business reviews to evaluate performance and identify improvement opportunities.
• Align internal planning with customer projections, ensuring timely delivery and accuracy.
• Verify purchase orders, confirm dock dates, and conduct open order reviews.
• Provide strategic recommendations to enhance customer satisfaction and operational efficiency.
• Collaborate with internal stakeholders for successful new product introductions.

Skills

Communication

Organization

MS Office

Analytical skills

Problem-solving

GD&T interpretation

Education

Bachelor’s degree or equivalent work experience

Tools

ERP systems

Job description

UMC is seeking a Sales Account Manager to serve as a trusted partner for customers, managing relationships, quotes, and projects to ensure needs are met with excellence. You will collaborate across teams to improve operational efficiency and contribute to UMC’s success, embodying our core values: Great People, Going Beyond, and Growing.

This role requires 3+ years in manufacturing, strong communication, and the ability to interpret technical drawings.