Sales Account Manager

Socket.dev; Monticello (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Benefits package

401k match

Tuition reimbursement

Onsite in Monticello

Job summary

UMC is seeking a Sales Account Manager to serve as a trusted partner for customers, managing relationships, quotes, and projects to ensure needs are met with excellence. You will collaborate across teams to improve operational efficiency and contribute to UMC’s success, embodying our core values: Great People, Going Beyond, and Growing.

This role requires 3+ years in manufacturing, strong communication, and the ability to interpret technical drawings.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience in manufacturing.
• 2+ years in engineering, sales, or customer service in a technical environment.
• Familiarity with medical device (ISO13485) or aerospace (AS9100) industries is a plus.

Responsibilities

• Review and manage customer quotes, ensuring accuracy and feasibility.
• Build and maintain strong customer relationships as the primary point of contact.
• Prepare for and lead site visits with detailed planning and professional presentations.
• Quarterly business reviews to evaluate performance and identify improvement opportunities.
• Align internal planning with customer projections, ensuring timely delivery and accuracy.
• Verify purchase orders, confirm dock dates, and conduct open order reviews.
• Provide strategic recommendations to enhance customer satisfaction and operational efficiency.
• Collaborate with internal stakeholders for successful new product introductions.

Skills

Communication

Organization

MS Office

Analytical skills

Problem-solving

GD&T interpretation

Education

Bachelor’s degree or equivalent work experience

Tools

ERP systems

Job description

Description

At UMC, we don’t just make products - we innovate, solve problems, and build a better future. As a proud, privately owned second-generation manufacturer, we’ve earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart? Our people. We’re a passionate team that values collaboration, continuous learning, and going above and beyond. If this sounds like your kind of workplace, keep reading!

Why UMC?

• Generous PTO: Start with 3 weeks of PTO per year, accrual from day one.
• Comprehensive Benefits: Medical, dental, and vision, short- and long-term disability, and paid holidays.
• 401k Match: Dollar-for-dollar matching up to 5%.
• Professional Growth: Tuition reimbursement for professional development.
• Work Schedule: Monday through Friday, 8:00 am – 4:30 pm, onsite in Monticello, MN.

About the Role:

As a Sales Account Manager, you’ll serve as a trusted partner for our customers, managing relationships, quotes, and projects to ensure their needs are met with excellence. You’ll also collaborate across teams to enhance operational efficiency and contribute to the success of UMC. This is your chance to make a meaningful impact while embodying our core values: Great People, Going Beyond, and Growing.

What You’ll Do

Quote Management:

• Review and manage customer quotes, ensuring accuracy and feasibility.
• Collaborate with internal departments to deliver timely, accurate quotes.

Customer Relationship Management:

• Build and maintain strong customer relationships as their primary point of contact.
• Prepare and lead site visits with detailed planning and professional presentations.
• Conduct quarterly business reviews to evaluate performance and identify improvement opportunities.
• Prepare for and execute site visits, including presentation and logistical planning.

Forecasting and Planning:

• Align internal planning with customer projections, ensuring timely delivery and accuracy.
• Verify purchase orders, confirm dock dates, and conduct open order reviews.
• Provide strategic recommendations to enhance customer satisfaction and operational efficiency.

Cross-Functional Collaboration:

• Collaborate with internal stakeholders for successful new product introductions.
• Work closely with other departments to drive operational excellence and meet customer expectations.

Requirements

What You’ll Bring:

Education and Experience:

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience in manufacturing.
• 2+ years in engineering, sales, or customer service in a technical environment.
• Familiarity with manufacturing ERP systems preferred.
• Knowledge of medical device (ISO13485) or aerospace (AS9100) industries is a plus

Skills and Competencies:

• Outstanding communication and relationship-building skills.
• Strong organizational abilities to manage multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office tools, including Excel and PowerPoint.
• Analytical mindset with exceptional data analysis skills.
• A proactive approach to problem-solving and decision-making.
• Ability to interpret technical drawings and GD&T concepts.

Travel:

• Flexibility to travel up to 15%, including occasional overnight trips.

Why You’ll Love It Here:

At UMC, we’re all about people – our employees, our customers, and the communities we serve. We believe in creating an environment where you can grow, contribute, and thrive.

UMC is an Equal Employment Opportunity Employer