Strategic Sales Account Coordinator

Workrite Ergonomics; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Competitive Pay

11 Paid Holidays

401K with Company Match

Tuition Reimbursement

Employee Discount Programs

Bonus and Merit opportunities

Job summary

Workrite Ergonomics in Grand Rapids is seeking a Sales Account Coordinator with strong customer service experience. You will support the sales team, manage communications with key customers, and help maintain pricing agreements in Salesforce.

You will process orders, support pricing and reports, and promote customer satisfaction across accounts while balancing multiple priorities in a fast-paced environment.

Qualifications

• 1 year of experience in customer service and data entry or related field.
• High School diploma or GED required.
• Proficient with MS Word, Excel and Outlook; able to manage multiple priorities.

Responsibilities

• Address incoming calls, voicemails, and emails from sales team and customers promptly.
• Maintain and support Special Pricing Agreement (SPA) in Salesforce.com and generate reports.
• Process demo/mockup orders for sales, marketing and engineering as requested.
• Communicate with customers and sales team to promote customer satisfaction for key accounts.
• Support Customer Service with general inquiries and order entry.

Skills

Customer service

Data entry

MS Word

Excel

Outlook

Communication

Education

High School diploma or GED

Tools

Salesforce

Job description

Workrite Ergonomics in Grand Rapids is seeking a Sales Account Coordinator with strong customer service experience. You will support the sales team, manage communications with key customers, and help maintain pricing agreements in Salesforce.

You will process orders, support pricing and reports, and promote customer satisfaction across accounts while balancing multiple priorities in a fast-paced environment.