Strategic Enterprise Account Manager | Data & AI Growth

Matillion; Manchester (NH); On-site; USD 60,000 - 100,000; Full time

Job summary

Matillion, the Maia AI Data Automation platform, is seeking an Account Manager to own a portfolio of existing customers. You’ll convert flexible, no-contract billing into committed annual agreements and revive at-risk accounts to healthy, growing ones.

This is a business-first role where you must balance technical fluency with a keen eye on value and risk to guide conversations. You’ll run your own book, decide where to invest time, and know when escalation is needed.

Qualifications

• Experience managing enterprise accounts.
• Ability to read customer usage and translate into value.
• Strong communication and negotiation skills.

Responsibilities

• Own a portfolio of existing Matillion customers.
• Convert customers to annual agreements and reduce churn.
• Identify and salvage at-risk accounts and grow healthy ones.
• Balance technical conversations with business outcomes and risk.

Skills

Account management

Customer success

Sales

Technical fluency

Tools

CRM software

Job description

Matillion, the Maia AI Data Automation platform, is seeking an Account Manager to own a portfolio of existing customers. You’ll convert flexible, no-contract billing into committed annual agreements and revive at-risk accounts to healthy, growing ones.

This is a business-first role where you must balance technical fluency with a keen eye on value and risk to guide conversations. You’ll run your own book, decide where to invest time, and know when escalation is needed.