Strategic Retail Inventory & Operations Lead

Automatic Data Processing, Inc.; Matthews (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

The Whitaker Group is seeking a Retail Inventory & Operations Lead to oversee inventory accuracy, stock optimization, and cross-functional coordination across U.S. retail locations.

You will drive process improvements, audits, and staff training to support customer satisfaction and profitability. Minimum qualifications include a bachelor’s degree and 3+ years in retail inventory or operations, with strong analytical, communication, and leadership skills.

Qualifications

• Bachelor’s degree in business or related field.
• 3+ years in retail inventory management or retail operations.
• Proficient with inventory management software and POS systems.
• Strong analytical skills to interpret data and make informed decisions.
• Excellent communication and leadership for cross-functional teams.

Responsibilities

• Manage and monitor inventory levels across multiple retail locations.
• Collaborate with supply chain, procurement, and store management teams to forecast demand and plan replenishment schedules.
• Lead operational audits and cycle counts to maintain inventory integrity and identify discrepancies promptly.
• Develop and implement process improvements to streamline inventory management and retail operations.
• Train and support retail staff on inventory control procedures and operational best practices.
• Analyze inventory data and operational metrics to generate reports and provide actionable insights to senior management.
• Coordinate with loss prevention teams to minimize shrinkage and ensure compliance with company policies.
• Oversee daily operational activities to ensure adherence to company standards and customer service excellence.

Skills

Analytical skills

Leadership abilities

Communication skills

Education

Bachelor’s degree in Business Administration, Supply Chain Management, or related field

Tools

Inventory management software

POS systems

ERP systems (SAP, Oracle Retail)

Job description

The Whitaker Group is seeking a Retail Inventory & Operations Lead to oversee inventory accuracy, stock optimization, and cross-functional coordination across U.S. retail locations.

You will drive process improvements, audits, and staff training to support customer satisfaction and profitability. Minimum qualifications include a bachelor’s degree and 3+ years in retail inventory or operations, with strong analytical, communication, and leadership skills.