Retail & Warehouse Inventory Lead

ADP, Inc.; Matthews (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

The Whitaker Group is seeking a Retail Inventory & Operations Lead to oversee inventory accuracy, stock optimization, and cross-functional coordination across U.S. retail locations.

You will drive process improvements, audits, and staff training to support customer satisfaction and profitability. Minimum qualifications include a bachelor’s degree and 3+ years in retail inventory or operations, with strong analytical, communication, and leadership skills.

Qualifications

• Bachelor’s degree in business or related field.
• 3+ years in retail inventory management or retail operations.
• Proficient with inventory management software and POS systems.
• Strong analytical skills to interpret data and make informed decisions.
• Excellent communication and leadership for cross-functional teams.

Responsibilities

• Manage and monitor inventory levels across multiple retail locations.
• Collaborate with supply chain, procurement, and store management teams to forecast demand and plan replenishment schedules.
• Lead operational audits and cycle counts to maintain inventory integrity and identify discrepancies promptly.
• Develop and implement process improvements to streamline inventory management and retail operations.
• Train and support retail staff on inventory control procedures and operational best practices.
• Analyze inventory data and operational metrics to generate reports and provide actionable insights to senior management.
• Coordinate with loss prevention teams to minimize shrinkage and ensure compliance with company policies.
• Oversee daily operational activities to ensure adherence to company standards and customer service excellence.

Skills

Analytical skills

Leadership abilities

Communication skills

Education

Bachelor’s degree in Business Administration, Supply Chain Management, or related field

Tools

Inventory management software

POS systems

ERP systems (SAP, Oracle Retail)

Job description

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Retail & Warehouse Inventory Lead

Retail Support Matthews, NC, US

30+ days ago Requisition ID: 1245

About Company:

The Whitaker Group is always looking for talented individuals that are willing to push the boundaries of creativity –– thinkers, strategists, photographers, sales, marketers, and computer savvy designers that are not afraid to challenge the status quo. The culture we cultivate welcomes innovation through creativity and promotes teamwork.

About the Role:

The Retail Inventory & Operations Lead plays a critical role in ensuring the seamless management of inventory and operational processes across retail locations within the United States. This position is responsible for overseeing inventory accuracy, optimizing stock levels, and coordinating with supply chain and store teams to meet customer demand efficiently. The role requires strategic planning to minimize shrinkage, reduce excess inventory, and improve overall operational workflows. The Retail Inventory & Operations Lead will also drive continuous improvement initiatives to enhance productivity and support business growth objectives. Ultimately, this position ensures that retail operations run smoothly, contributing directly to customer satisfaction and profitability.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in retail inventory management or retail operations.
• Proficiency with inventory management software and retail point-of-sale (POS) systems.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and leadership abilities to manage cross-functional teams effectively.

Preferred Qualifications:

• Experience working in a multi-location retail environment.
• Certification in supply chain or inventory management (e.g., APICS, CPIM).
• Familiarity with ERP systems such as SAP or Oracle Retail.
• Demonstrated success in process improvement and operational efficiency projects.
• Knowledge of loss prevention strategies and compliance regulations.

Responsibilities:

• Manage and monitor inventory levels across multiple retail locations to ensure optimal stock availability and accuracy.
• Collaborate with supply chain, procurement, and store management teams to forecast demand and plan replenishment schedules.
• Lead operational audits and cycle counts to maintain inventory integrity and identify discrepancies promptly.
• Develop and implement process improvements to streamline inventory management and retail operations.
• Train and support retail staff on inventory control procedures and operational best practices.
• Analyze inventory data and operational metrics to generate reports and provide actionable insights to senior management.
• Coordinate with loss prevention teams to minimize shrinkage and ensure compliance with company policies.
• Oversee daily operational activities to ensure adherence to company standards and customer service excellence.

Skills:

The required skills enable the Retail Inventory & Operations Lead to accurately track and manage inventory levels, ensuring that stock availability aligns with customer demand and business goals. Analytical skills are essential for interpreting inventory data and operational metrics to identify trends and areas for improvement. Strong communication and leadership skills facilitate effective collaboration with store teams, supply chain partners, and senior management, driving alignment and operational excellence. Proficiency with inventory management and POS systems supports daily tasks such as cycle counts, audits, and reporting. Preferred skills, such as experience with ERP systems and knowledge of loss prevention, further enhance the ability to optimize retail operations and maintain compliance with company policies.