Strategic Resource & Scheduling Coordinator

Nutanix; Louisville (KY); On-site; USD 69,000 - 101,000; Full time

Job summary

Eaton’s ES AMER ESS division seeks a Resource Coordinator in Louisville, KY to support field service staffing and customer access. The role centers on coordinating staff, time entry, and equipment orders to meet project needs.

The position requires collaboration with internal and external stakeholders, ensuring smooth scheduling, accurate timekeeping, and adherence to site access requirements. A focus on communication is essential.

Qualifications

• High School Diploma or GED equivalent.
• Minimum 3+ years of experience with customer service, scheduling, planning, or project coordination in a manufacturing or service environment.
• Eaton will not sponsor immigration or CPT/OPT for this position.
• No relocation offered; candidates must reside within 50 miles of Louisville, KY.
• Preferred: Associate’s degree; knowledge of power distribution and field service practices.

Responsibilities

• Coordinate staffing and customer entrance requirements.
• Review Salesforce time entry and manage unassigned time; assign time to jobs.
• Update job schedules due to customer changes, emergencies or schedule changes.
• Schedule warranty, emergency, and productive jobs.
• Obtain necessary test equipment and materials according to job requirements.
• Ensure on-site personnel meet entrance requirements and trainings.
• Provide clear project details and maintain communication with sales engineers, Sales, and customers.
• Handle District Operations Center administrative tasks including shipping/receiving.

Skills

Customer service

Scheduling

Planning

Project coordination

Education

High School Diploma or GED

Associate’s degree

Tools

Salesforce

Job description

Eaton’s ES AMER ESS division seeks a Resource Coordinator in Louisville, KY to support field service staffing and customer access. The role centers on coordinating staff, time entry, and equipment orders to meet project needs.

The position requires collaboration with internal and external stakeholders, ensuring smooth scheduling, accurate timekeeping, and adherence to site access requirements. A focus on communication is essential.