Strategic Resource Manager, Marketing Programs

United States Digital Space LLC; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

United States Digital Space LLC is seeking a Resource Manager to place the right work with the right people, at the right level of effort. You’ll partner with creative teams, integrated marketing, agencies, regional teams, and leadership to drive high-priority work efficiently and with clear processes.

The role emphasizes triage, routing, staffing, and capacity planning across campaigns and programs, requiring strategic thinking and judgment to group, self-serve, defer, or decline work as needed.

Qualifications

• 7+ years in creative operations or related fields.
• Experience in fast-paced tech environments.
• Systems mindset with ability to improve workflows without overengineering.
• Strong stakeholder instincts and ability to redirect or decline work while maintaining trust.

Responsibilities

• Own the Business Marketing portfolio system, including intake, work classification, prioritization, routing, resource assignments, capacity visibility, and decision tracking.
• Evaluate incoming requests against business priorities, strategic importance, urgency, audience impact, readiness, required skills, and available capacity.
• Independently recommend what should move forward, be grouped, self-served, redirected, deferred, or declined.
• Turn fragmented asks into coherent programs by identifying patterns, shared audiences, overlapping deliverables, reusable assets, and opportunities to batch work.
• Match work to the right internal team, creative discipline, agency, contractor, regional partner, or self-service path.
• Build creative solutions when resources are constrained, including sequencing, scope reduction, reuse, agency support, contractor support, and alternative delivery paths.
• Balance urgency with importance, making clear tradeoffs when every stakeholder believes their work is urgent.
• Maintain a trusted view of capacity, demand, staffing gaps, bottlenecks, and upcoming portfolio risk.
• Create clarity across global strategy teams, global execution teams, Business Marketing, Consumer Marketing, and shared services where ownership, budgets, or operating models overlap.
• Build lightweight tools, workflows, reporting, and AI-enabled systems that improve intake quality, resource decisions, and portfolio visibility over time.
• Communicate difficult decisions clearly and constructively, helping stakeholders understand the rationale, alternatives, and next steps.

Skills

Creative operations

Resource management

Portfolio management

Integrated marketing operations

Agency operations

Production

Consulting

Stakeholder management

Data fluency

Tools

Dashboards

AI-enabled workflows

Job description

United States Digital Space LLC is seeking a Resource Manager to place the right work with the right people, at the right level of effort. You’ll partner with creative teams, integrated marketing, agencies, regional teams, and leadership to drive high-priority work efficiently and with clear processes.

The role emphasizes triage, routing, staffing, and capacity planning across campaigns and programs, requiring strategic thinking and judgment to group, self-serve, defer, or decline work as needed.