Resource Manager

US001 Daniel J. Edelman, Inc.; New York (NY); On-site; USD 68,000 - 110,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k)

Paid time off

Travel assistance

Wellness programming

Job summary

US001 Daniel J. Edelman, Inc. is seeking a Resource Director to join their New York team. The role focuses on talent management and solving business problems through effective resource management practices. The ideal candidate will have 4-6 years of experience in resource management or project management and a bachelor’s degree.

The position offers a salary between $68,000 and $110,000 per year along with various benefits, including medical and dental insurance, a 401(k) plan, and paid time off.

Qualifications

• 4-6 years of experience in resource management or project management, preferably in an agency.
• Ability to manage multiple priorities in a fast-paced environment.
• High emotional intelligence and ability to work with diverse teams.

Responsibilities

• Partner with Resource Management and Project Management teams to manage talent.
• Manage day-to-day intake of requests through ServiceNow software.
• Set/manage clear expectations and communicate status updates to stakeholders.

Skills

Resource management

Project management

Strong organizational skills

Excellent communication skills

Problem-solving skills

Education

Bachelor's degree in a related field or equivalent work experience

Tools

Microsoft Office (Outlook, Excel, PPT)

Resource management tools (e.g., Smartsheet, Workday, ServiceNow, RMSS)

Job description

We are looking for a Resource Director to join our dynamic team. This role involves bringing your skills, experience, and network to the industry’s largest communications marketing agency, solving business problems for brands through the thoughtful application of resource management best practices and problem‑solving.

Responsibilities

• Partner with the US Resource Management and Project Management teams and client/project leads to cast and manage talent across client work.
• Manage day‑to‑day intake of requests through centralized ServiceNow software.
• Set/manage clear expectations, prioritize requests and proactively communicate status updates to stakeholders.
• Manage casting assignments within the Resource Management database, ensuring updates are accurate and timely.
• Collaborate with professionals from various specialties (Creative, Design, Integrated Strategic Planning) to review bandwidth, casting, address challenges, and identify solutions.
• Partner with other Resource Managers across the U.S. and other markets to support resource sharing.
• Escalate resourcing challenges and provide updates to leadership as needed.
• Work with Finance and HR Partners to align on talent and business needs.
• Contribute to the improvement of resourcing processes and systems.

Basic Qualifications

• 4‑6 years of experience in resource management or project management (agency experience preferred).
• A bachelor’s degree in a related field or equivalent work experience.

Preferred Qualifications

• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Calm under pressure, with the ability to meet tight deadlines.
• High emotional intelligence (EQ) and ability to work across diverse teams and personalities.
• Quick learner who takes on new responsibilities with confidence.
• Collaborative, thoughtful and professional approach.
• Strong problem‑solving skills with the ability to make informed decisions.
• Excellent communication skills, with the ability to adapt messaging for different stakeholders.
• Proficiency in Microsoft Office (Outlook, Excel, PPT) and familiarity with resource management tools (e.g., Smartsheet, Workday, ServiceNow, RMSS).
• Ability to handle sensitive information with discretion.

Salary & Benefits

$68,000 - $110,000 a year #LI-JLF.

Pay is based on factors including education, experience, performance, travel requirements and business needs. Salary is part of the total compensation package, which may include annual bonuses, a Paid Time Off policy and region‑specific benefits.

Benefits include medical and dental insurance, vision, 401(k), life insurance, disability insurance, paid time off, travel assistance and wellness programming.

Equal Opportunity & Accommodations

DJEB is proud to be an equal‑opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by law. If you require a reasonable accommodation in any part of the employment process, please let us know.