Strategic Renewal & Growth Manager

Broadcom; Plano (TX); On-site; USD 155,000 - 248,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k) with company matching

ESPP

Job summary

Broadcom is seeking a Customer Portfolio Manager to support Account Directors in maximizing retention and growth within its software book of business. This role is based in the Plano, TX office and requires daily on-site presence, with a hands-on approach to complex renewals and cross-functional collaboration.

The CPM will analyze renewal data, structure profitable deals, and accelerate closures using CPQ tools while ensuring revenue recognition and adherence to policy.

Qualifications

• Bachelor's degree preferred; relevant years may be considered in lieu of a degree.
• 12+ years of related experience in a technology-focused role.

Responsibilities

• Support Account Directors to maximize retention and minimize churn.
• Analyze data to optimize renewals, rationalization, and forecast accuracy.
• Generate standard documents and quotes using Oracle CPQ.
• Collaborate with legal, systems testing, bookings/finance to finalize quotes and terms.
• Lead end-of-quarter deal reviews and ensure compliant, timely contracting.
• Provide training on system updates and act as escalation point for accounts.

Skills

Renewals

Data analysis

Cross-functional collaboration

Stakeholder communication

Forecasting

Sales orientation

Education

Bachelor's degree

Tools

CRM software

Oracle CPQ

Job description

Broadcom is seeking a Customer Portfolio Manager to support Account Directors in maximizing retention and growth within its software book of business. This role is based in the Plano, TX office and requires daily on-site presence, with a hands-on approach to complex renewals and cross-functional collaboration.

The CPM will analyze renewal data, structure profitable deals, and accelerate closures using CPQ tools while ensuring revenue recognition and adherence to policy.