Strategic Renewal Executive – Enterprise SaaS Growth

Appian; McLean (VA); On-site; USD 125,000 - 200,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Medical, dental & vision plans

Life insurance

Tuition reimbursement

Job summary

Appian is seeking a Senior Renewal Account Manager in McLean, VA, on-site. You will own renewal strategies and negotiate complex enterprise contracts, safeguarding revenue while enabling growth across top enterprise brands.

You’ll work with cross-functional teams including Sales Operations, Deal Desk and Legal to ensure seamless execution and accurate forecasting. A strategic, results-driven mindset is essential.

Qualifications

• Bachelor's degree required; equivalent experience not accepted.
• 10+ years in renewal, sales, account management or customer success in SaaS/tech.
• Proven track record managing complex contract lifecycles.
• Experience leading cross-functional initiatives with Sales Operations, Deal Desk and Legal.

Responsibilities

• Lead renewal strategies and coordinate multi-quarter actions to mitigate risk.
• Collaborate with Account Executives, Sales Operations, Deal Desk and Legal.
• Negotiate large, complex enterprise contracts to secure favorable outcomes.
• Maintain accurate weekly renewal forecasts and data integrity in systems.
• Identify and implement process improvements to accelerate renewals.

Skills

Renewal sales

Cross-functional collaboration

Contract management

Leadership

Strategic negotiation

Education

Bachelor's degree

Tools

Salesforce

ServiceNow

Job description

Appian is seeking a Senior Renewal Account Manager in McLean, VA, on-site. You will own renewal strategies and negotiate complex enterprise contracts, safeguarding revenue while enabling growth across top enterprise brands.

You’ll work with cross-functional teams including Sales Operations, Deal Desk and Legal to ensure seamless execution and accurate forecasting. A strategic, results-driven mindset is essential.