Strategic Relocation & Referral Coordinator

Schmidt Family of Companies - Michigan; Grand Rapids Charter Township (MI); Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

Schmidt Family of Companies - Michigan is seeking a Regional Relocation and Referral Coordinator to serve as the primary liaison between agents, referring brokers, and referral sources. The role ensures compliance with network requirements while overseeing referrals, inventory properties, and Schmidt Referral Network functions.

Strong organizational, communication, and problem-solving skills are essential. You will collaborate with directors and office managers, monitor portals, provide

Qualifications

• High school diploma or equivalent required; college preferred.
• Proficiency with Microsoft Office and Google Suite.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and meet deadlines.

Responsabilités

• Coordinate referrals between agents, offices, and clients.
• Assign and monitor referrals, update statuses, and ensure timely follow-up.
• Monitor eRelocation platform and maintain portal accuracy for referrals.
• Provide quarterly and annual reports to Director Relocation & Referral Services.
• Support referral commission processing with related teams.
• Participate in regional ALN meetings and team huddles.
• Provide short-term coverage for referrals in other regions as needed.
• Manage social media groups to promote OGRs and AGRs with regional agents.
• Review annual reports with regional office managers to plan for next year.
• Weekend monitoring for time-sensitive referrals.
• Perform miscellaneous duties as assigned.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

Formation

High school diploma or equivalent

College preferred

Outils

Microsoft Office

Google Suite

Description du poste

Schmidt Family of Companies - Michigan is seeking a Regional Relocation and Referral Coordinator to serve as the primary liaison between agents, referring brokers, and referral sources. The role ensures compliance with network requirements while overseeing referrals, inventory properties, and Schmidt Referral Network functions.

Strong organizational, communication, and problem-solving skills are essential. You will collaborate with directors and office managers, monitor portals, provide