Regional Relocation & Referral Operations Lead

Schmidt Family of Companies - Florida; Port Charlotte (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

Schmidt Family of Companies - Florida is seeking a Regional Relocation and Referral Coordinator to act as the main liaison between agents, referring brokers, and referral sources. You will ensure compliance with Anywhere Leads/Cartus Network requirements while overseeing referrals, inventory properties, and Schmidt Referral Network functions.

The role requires strong organizational, communication, and problem-solving skills to maintain smooth operations and cross-functional compliance across

Qualifications

• High school diploma or equivalent required, college preferred.
• Proficiency with Microsoft Office and Google Suite software.

Responsibilities

• Assign and monitor referrals to ensure seamless collaboration between agents, offices, and clients.
• Regularly assess and update the status of incoming and outgoing referrals, ensuring timely follow-up and proper adjustments as necessary.
• Monitor eRelocation platform for timely updates and ensure accuracy in portals for all referral sources as required.
• Provide Director Relocation & Referral Svc. and office managers with quarterly and annual reports.
• Work with the Darwin Cloud, ASC, and Regional Commission Specialist to ensure timely referral commission processing.
• Participate in team huddles and ALN meetings for your region.
• Provide short-term coverage for referral placement in other regions as needed.
• Develop and maintain social media groups to promote OGRs and AGRs with agents in your region.
• Review annual reports with office managers in your region to determine teams for the coming year.
• Weekend monitoring for time sensitive referrals.
• Miscellaneous tasks as requested by the Director of Relocation & Referral Services.

Job description

Schmidt Family of Companies - Florida is seeking a Regional Relocation and Referral Coordinator to act as the main liaison between agents, referring brokers, and referral sources. You will ensure compliance with Anywhere Leads/Cartus Network requirements while overseeing referrals, inventory properties, and Schmidt Referral Network functions.

The role requires strong organizational, communication, and problem-solving skills to maintain smooth operations and cross-functional compliance across