Relationship Manager II: Small Biz & Personal Banking

City National Bank; Inglewood (CA); On-site; USD 72,000 - 115,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) match

Tuition reimbursement

Paid time away

Fertility benefits

Career development resources

Job summary

City National Bank seeks a Relationship Manager II to acquire and deepen small business and personal client relationships in a trusted advisory capacity. You’ll grow deposits and loan activity while coordinating with CNB teams to deliver exemplary service.

The role demands ongoing client engagement, cross-selling, and adherence to regulatory and policy standards. Strong sales experience and regulatory licensing are required, with a focus on building long-term client partnerships.

Qualifications

• Bachelor's Degree or equivalent.
• Minimum 5 years of direct sales experience.
• Minimum 5 years of experience in a financial institution.
• Must be in good standing under Safe Act and registered/licensed with NMLS.
• Must be registered/licensed with the Nationwide Mortgage Licensing System and Registry.

Responsibilities

• Acquire & deepen client relationships – generate new business and consumer client relationships within assigned client segments and expand relationships to become our client’s main bank option.
• Manage a portfolio of existing clients and actively deepen relationships through cross-selling within CNB community.
• Deliver an exceptional & consistent client experience – ensure client needs are met and escalations resolved.
• Improve banking acumen and sales practices through collaboration with SME colleagues and training resources.
• Capture holistic view of client needs and provide sound financial advice and solutions.
• Ensure risk and compliance with policies, lending authorities, and regulatory requirements.

Skills

Sales experience

Financial services knowledge

Relationship management

Client advisory

Regulatory compliance

Communication

Education

Bachelor's Degree or equivalent

Job description

City National Bank seeks a Relationship Manager II to acquire and deepen small business and personal client relationships in a trusted advisory capacity. You’ll grow deposits and loan activity while coordinating with CNB teams to deliver exemplary service.

The role demands ongoing client engagement, cross-selling, and adherence to regulatory and policy standards. Strong sales experience and regulatory licensing are required, with a focus on building long-term client partnerships.